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November 2025 by WSC Strategies
I waited at the gate for the arm to open it did not. So 2 other cars went through the pay lane, the 2 employees inside just looked at me, so I backed up which was dangerous in its self and pulled up for help. JOEY said he was the manager and that his camera wasn't working, so I questioned why one of them did not come over and look at my tag and help. I did insert the word why the he'll. He was very rude and said I could just go elsewhere. So he opened the arm and I proceeded with my wash. I have 2 vehicles on the monthly plan almost 80. Per month. When I got home my wife got a notice that our accounts were canceled, wow what a terrible way to treat your customers!
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October 2025 by Bailey Huff
These dudes took three industrial bags of trash off my hands for no charge and their vacuums are mega knight powerful. Will be getting the app and going often
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October 2025 by Tommy Fogg
I went to Tommy’s Car Wash and thought I’d splurge on “the WORKS” — their own website says it’s the “best wash and best value.” It promises all kinds of magic:
• Tommy Guard
• Underbody Flush
• Rainbow Coat
• 3-Step Wheel Cleaning
• Red Hot Cleanser (which sounds like it belongs in a spa)
• Ceramic Body Wax
• Tire Gloss
Basically, they made it sound like my truck was going to come out looking like it belonged in a Fast & Furious movie. Instead, here’s what I got for $40:
• Dead bugs still stuck to my hood like little hood ornaments.
• Bird droppings still smiling back at me.
• Front window and mirrors still cloudy.
• Tires and rims definitely skipped that “3-Step Wheel Cleaning” part.
• Underbody flush? Couldn’t tell. My undercarriage probably still looks like a gravel driveway.
• Tire Gloss? More like Tire Ghost — I didn’t see it.
• And the “vacuum experience”? Let’s just say the only thing they sucked at was… sucking. I tried three different vacuums, and they all had less pull than a broken Capri Sun straw.
When I asked for a refund, I was told it was my fault because I “drove too fast.” Which is hilarious, because the wash literally requires you to put your vehicle in neutral and let the machine do the work. Unless I somehow turbo-boosted myself through the tunnel, I don’t think that excuse holds water.
They did let me run it again, but it was like watching a bad sequel — just as disappointing the second time around.
So yeah, $40 gone. I basically paid for a “Rinse & Repeat: Still Dirty Edition.” If this is “the WORKS,” I’d hate to see the “BASIC.”
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September 2025 by Tulsa Town
The brushes on the driver's side don't spin. They haven't worked in weeks.
The end brushes sometimes spin, sometimes they don't.
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September 2025 by holly king
It is very convenient for me and when all is functioning properly it is great. I wish there was still someone that helped guide my car onto the moving area as I often am to far to the left and the right side of my car doesn't get touched by the rollers etc.
Update: I have figured out the correct position my car needs to be on the moving area and love all now. Always very clean. My car looks and smells good after each wash. I do wish they had someone use a long handled brush on the front of the car....grill and front bumper to get the bug guts off. Just an idea!!!!
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August 2024 by CE Tulsa
Jaydon and Kevin are great. I love using my unlimited membership and they always remember me!
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August 2024 by Tyler Day
Best car wash ever! ?? Tommy's Express is fast, efficient, professional, reliable, and consistent. The staff members are always extremely friendly, knowledgeable, and welcoming. Ciara is amazing and did an incredible job walking me through the different monthly plans and services offered by the car wash. Go get your monthly membership ASAP!
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August 2024 by Athena Jinks
$15 Auto car wash worked to get bug guts and light tree sap off windshield, grill and truck. Worth the price.
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July 2024 by dana collins
The staff is amazing. They are always very friendly and super helpful. The location is exceptionally clean and well maintained.
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July 2024 by Tim
Cool convenient tech, but any time you do have to interact with the staff it's miserable. Seems like they HATE having to do their job and actually interact with someone.
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July 2024 by Luther Scarlett
Got wash on Monday and went directly home and parked car. Next time out was Thursday and wife getting in on passenger side had me look. Entire right side was bad, looking like the brushes had bounced and skipped areas. Went back to Tommy's and the girl said she was the manager at that time refused to even look at the car Obviously customrr service is not a concern and I will be taking my vehicles elsewhere to one of the other local washes.
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July 2024 by Morgan Hawkins
Went through the cashier lane today and the guy was super nice (and handsome lol)
But yeah I’m glad to have got a good wash today :)
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May 2024 by Kara Kaplinski
Great wash and great, friendly employees. My husband and I switched from another car wash, and have been very happy here. Clean car every time with no missed spots.
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May 2024 by Shannon Booker
Do not use any Tommy Express car Wash. I had thousands of dollars in damages done to my vehicle. The rear bumper was torn off at the Peoria location. They will do nothing to help you. A simple $10 wash will end up costing you thousands in the body shop
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April 2024 by Chuck stout
Interesting...1st time...a bit confused at first. Thought I could go to any of the three entrances and use my credit card...not so..backed up and had to go to pay window to purchase car wash...however the wash was good. I paid ten dollars as I was going to a funeral and didn't have time to read all the car wash options.
