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December 2023 by Cheryl Johnson
Horrible company. Bought 300.00 dollars of propane 1 week later had none. The man said he did a leak check but he did not.He had a teen doing his work for him. They would not replace the gas. If he had done a leak check as he said he would have known tjere was no pressure. They sent out a man to fix the leak and billed us 160. For a repair. We called another company for gas and found it still had a leak this company assumes no responsibility for employees mistakes. Will never use them again
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April 2023 by Dave Thiem
Horrible time dealing with Cyclo. First encounter was would not honor their advertisement of price meet or beat. Second is after the thousands I spent with them on chicken house gas and regulators they would not come out and fix a damaged copper line because I hadn’t bought gas from them recently. Said I was no longer a customer. Paper and pencil system didn’t show last transactions. Scott you should be ashamed at this business model.
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February 2023 by Carol Becker
Our very first time dealing with this company. They started out with great service, however! We discovered that the 100 gallons they brought us was gone Saturday evening. We only use this for a small living room heater. The amount we got ALWAYS last a winter in a half. Just because the 4 point test passed now the basically refuse to come back out and do anything!! I'll go back to McCurtain Propane. We NEVER had this problem out of them!!
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January 2023 by Carol B.
The first and last time we used this company. In the beginning they seem very helpful, UNTIL I contacted them asking them to come back out to my residence to check the tank after discovering the tank was completely after using our SMALL living room heater on low for two days. 100 gallons was put in and that amount has always lasted us a winter in a half. All because the inspection was signed off on, they refused and said this is what we go by and can not be held responsible. I called McCurtain propane whom we have always and will continue to do service with came out and found the valve that Cycle replaced had a major leak, as it was only hand tightened. McCurtain propane fixed this at no charge and put 100 gallons in the tank and YES, we still have propane! I found out Cyclo has made small errors like this before. I tried and tried to have Cyclo fix the error and asked to have the owner call. I still have not received a call to this date!
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October 2013 by scott.christian.982
Always friendly and if ever a emergency Cyclo comes to you..
