-
September 2023 by -CH -
All of the staff I must say were nice and helpful, and the visit was pleasant thanks to them. The actual doctor, I suppose who "examined" me could not have been more short and dismissive of me. His attitude left me unconfident of the whole appointment.
-
May 2023 by Cindy Lovelace
Amazing staff, friendly, got my glasses within a week.
-
April 2023 by Christy Bryson
The office visit and prescriptions seem to be fine. The doctor's bedside manner is somewhat lacking, but if they're competent, I can deal with that. Their corporate billing leaves a lot to be desired. I paid nearly $600 the day of my visit. Then nearly a month later I receive a bill and a call that I owe $63. I call, let them know what I have paid, and I think it's handled. None of the bills show all of my expenses and payments on them; they only part of them. The only itemized bill I have received shows that I have $0 balance - both the day of and when I received the first bill and they sent me a second copy. Then another month goes by and I receive another bill and phone call. I called, and they said my insurance wouldn't pay for part. The first time I called, they said they would take care of it since they're tied with my insurance - it was their mistake. This time I told them I would pay it, but I won't be back. I just wanted to let others know so you can avoid the same hassle associated with this office if possible.
-
April 2023 by Calvin Rodgers Jr.
Super nice fast and on point. The lady working helped me pick the frames. Which I love. My glasses were shipped directly to me for a few. But they are awesome. Super nice place!!
-
September 2022 by Destiny Lucky12
Great experience, the customer service was all wonderful and helpful, i will definitely visit again very soon!!!?
-
September 2022 by timothy Contreras
Great places to get glasses all the staff is nice and very good
-
September 2022 by Crystal Contreras
Very helpful and friendly staff. Willing to help as much as possible.
-
June 2022 by Casey Blair
Avoid this place if possible. If you go here make sure you have them give you the price for your appointment. My wife was told 199 for appointment and glasses. When it came time to pay they charged her over 600 bucks. Also the doctor giving the appointment was childish and unprofessional.
-
June 2022 by M.l. Carrillo
Very nice staff always helpful and doctor very good with the kids helped us so much with my daughters eye problem.
-
May 2022 by theresa cook
My new RX is so strong that I’m having a hard time getting use to them! It’s like looking out of a fish bowl They double checked the script and they suggested that since I have insurance that I shouldn’t wait so long For an eye exam! Worst service and the worst script that I have ever gotten!!! I won’t be back! The 2 stars are for the wonderful ladies that work in the front!
-
April 2022 by Axel Lopez
I've been wearing glasses and contacts for a long time now and I've gone in and out of many offices. I gotta say that this is the easiest place I've gotten my stuff taken care of at. I haven't hassled with the staff, anytime I call and ask about things the staff is very friendly. The place is spotless and the doctors seem very knowledgeable. Will definitely be a returning customer.
-
December 2021 by James Shaver
Texarkana eye associates used Lester optical which had scratch resistant and upgraded lenses that would last. When they changed hands to My Eye Dr the lenses are made of cheap material that will scratch within a month or so even when rinsed with water before using soft designed cloth. Their gimmick is, too charge $25 for a one time replacement pair within your 1 year warranty. The bottom line is that the $25 is about what they have in a pair of their top grade lenses to start with.
-
December 2021 by Ken D.
I live in Dallas and left my bag that had my contacts in them. I called and Lisa helped me, she asked me to have my prescription faxed from my eye doctor back home and when they did, I picked up some sample contacts and they didn't even charge me. Terrific customer service from Lisa and MyEyeDr !
-
October 2021 by Lynn Holderman
Everyone is always helpful! Had Appt at 9:40 am Tue 9/28/21. Cannot recall ladies names(age telling on me) & no name tags, but one started my paperwork, & even had glasses already picked out, waiting for me! Looking for them REALLY stresses me out, so I really appreciate that. VERY patient while I tried them on.In a bit, she was told ‘lunchtime’, so another took over, & explained all options, & searched for discounts due no insurance. Needless to say, both ladies VERY courteous & polite. Excellent customer service!!
-
July 2021 by Jason Read
Very helpful. Thanks!
