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January 2024 by Teressa McKinney
My husband and I came to Broken Bow for a quick getaway for New Year's. We were headed home & all kinds of lights came on on the dashboard. Thankfully we were still on the main road & within the city limits. We stopped at OReilly, figured out the problem & when asked if they knew of a local mechanic. Randy at R&R was recommended. He said he could start immediately & get us up & running soon. He did just that! The price he quoted was very reasonable & he completed the job in a reasonable amount of time. I'm glad he was open the day after a holiday. I highly recommend coming here if you are in the area & have car trouble and need it repaired.
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December 2023 by Daniel Robinson
Great service & fair price. I would absolutely do business with them again.
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December 2023 by Matthew Smith
we were in town for thanksgiving and had our temp sensor on our tahoe go out. Randy was able to get us fixed up within a day and at a very reasonable price.certainly glad we found him.
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November 2023 by Meg Goodell
We were visiting from TX to this area for a camping trip. My starter had drained my battery and both went out at once. We got it towed in the afternoon and they had it fixed in the AM - despite losing their amazing horse that AM. I cannot express how grateful I was in that moment to be in good hands and not be upselled/uncharged parts either. I would highly recommend Randy to anyone who lives nearby. He went out of his way to call a shuttle service that he knew of to get us back to camp safely- since there are no Ubers or Lyfts nearby. He even loaned us out a grate to cook over the fire with that night since we didn’t have anything. Dallas has nothing on R&R hospitality and service. :)
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November 2023 by Jeremy Polk
I highly recommend R&R! I recently damaged my oil pan driving on a gravel road in the area and Randy was able to get me in quickly and get my car repaired. The pricing was very reasonable and the customer service was excellent. Great people and I would definitely go back. Thank you for bailing me out of a difficult situation!
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October 2023 by Thomas Cheshier
Excellent fast service. Recommend to us by O'Reilly's. He was closing up for the day but he took the time to take care of us anyway. I can see why he is the only one around that O'Reillys would recommend.
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October 2023 by Sergio Meza Calleros Velázquez
That man is a very good person !!! God bless him and his work
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September 2023 by Jenny E
I wish I could rate higher than 5 stars!My husband hit a tree stump that was right in front of our Jeep (in the middle of the Cabin’s driveway) …that we couldn’t see from inside the vehicle. It rendered our steering wheel/alignment in such a way that we had to hold it at a 90° turn just to drive “straight”. ?? For real.We stopped at R&R and sure enough, Randy said we’d bent our Tie Rod rod &/or Pitman Bar. Worse, it was 106°F on a Friday afternoon, there was an excessive heat warning, R&R was closing early, & the part wouldn’t be in until Monday.After explaining that my husband’s mom is on hospice & our need to make it home ASAP, Randy stopped what he was doing to see if he could get it straightened enough for us to drive home.And that, he did. Y’all. He saved us. We are eternally grateful.The heat was miserable and oppressive & he really didn’t have to do any of that. He could have easily made hundreds of $$$ off of us if he wanted to, but he lined us out proper.Thank you R&R. If we had any doubt at all—Randy certainly restored our faith in humanity.i gwshe gweyen (Thank You, Potawatomi),Jenny E. & Tom Sturdivant (Kche mkede mko)
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September 2023 by Nathan Younis
Very accommodating and they genuinely want to make sure your taken care. I will definitely be returning next time I need some automotive work done.Service: Vehicle Inspection
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September 2023 by Spiro Cheriogotis
I’m not from the area and was having problems with the A/C. Turns out it was a simple fix and they didn’t charge me a dime. I was so impressed by their honesty that I brought it in the next day for a tune/up top-off. The price was beyond reasonable. I’d say cheap. Good work and very honest. I wish they were in my town.
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September 2023 by Richard Servantes
We are from Texas visiting for the weekend our 2014 GMC had a misfire and bad cylinder we drove up to the business got it fixed less then 10 min very nice give a 5 starThanks
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August 2023 by rob and mal taylor
A true blessing. Truck felt like it had a flat tire, but figured out it was the carrier bearing. It was late afternoon on a Saturday and my family and I were checking out of our cabin at 11 the next morning. Made a few calls and contacted one mechanic and he referred me to R&R. Called the number and thank the good lord he answered and decoded to help. Went above and beyond my expectations and truly got us out of a tight spot. He got it fixed up and had me back within 3 hours. I highly recommend.
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August 2023 by Keianna Foster
Great customer service . Very fair pricing for great quality work.
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June 2023 by Brittany Louis
We were stranded on our way back home from vacation and we found this mechanic he was fast and professional. He got us back on the road in no time for a very reasonable price. And was super friendly. We appreciate all your help. I highly recommend to anyone in the area.
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May 2023 by Marc DLS
Recently had them replace the engine and A/C system in my 1998 Chevrolet Silverado K1500, bells-and-whistles edition.We ran into problems with it being a 25 year old truck, but there were only a few things that caught me by surprise.After everything was said and done I have a fully functioning truck that should be good for more than a decade and I spent less than 15% what a new Chevrolet 1500 W/T would cost.Services: Engine repair