-
March 2024 by John Howry
James was very nodible and easy to work with, and he got me fixed up and running
-
March 2024 by steve peacock
Not friendly and not helpful don't know what they are doing
-
February 2024 by Joshua Kilpatrick
The employees who helped us didn't seem to know much. They also tried to overcharge saying somethong about store taxes .. $69 plus tax doesnts equal $140
-
February 2024 by K Hoke
Wife & I, just got a couple of new phones. Traded in our old S9 & S10's. Wanted old data transferred plus wipe personal info from old phones. Joey was over the top helpful. Great guy to deal with! FYI....we love our new S24+'s!
-
December 2023 by Carol Elledge
Any time I have a problem with my phone, I go to this store on Robson road, Catoosa, Oklahoma, and they fix whatever I need. I really would suggest this store to anyone in that area. Thank you
-
December 2023 by Kenneth Brooker
I spent 2.5 hours on the phone with AT&T technical support (3 levels of tech support) trying to get the eSIM working on two new iPads I bought to no avail. The phone tech support people I worked with had me trying various ways (some messing up the backup I had downloaded). I did not get the tech support I would expect. I called the Catoosa AT&T store, explained what I had gone through and what I was trying to get accomplished. The manager, Jamie told me to come right in. I got there and Jamie and Taylor promptly and professionally got the issue resolved in 15 minutes. These are AT&T’s front line to your customers and they were helpful, friendly and very competent. These are your employees that should be making the best money.
-
December 2023 by Christina and Ray Hynes
Victoria did a great job! I’ll refer everyone to her. Great, quick service.
-
October 2023 by Gloria Arneecher
Absolutely amazing service from Brittany today!! She is one of your best! Thank you for a great experience.
-
October 2023 by Adriann Marrero
Abraham the Sales Rep was working today when I went in here to figure out what was going on with my phone plan. Even though the news he gave us was terrible, I can still say that our experience with Abraham was excellent. His customer service is outstanding and his straight forward and honest approach is what I want to see in all Sales Reps employed by AT&T. Thanks for all your help Abraham.
-
October 2023 by A L
This branch in Catoosa has been helping us with an ongoing situation for several years with an elderly parent. They have been kind, patient and helpful in difficult situations .Thank you Catoosa representatives. You represent ATT spectacularly!
-
September 2023 by Kelsey Welch
Victoria Mersch was very polite and informative I’ve been paying my bill in person there for the last 3 months she always makes things go smoothly will stop in again!
-
June 2023 by Roger Steeley
I had an excellent experience at the Catoosa AT&T store. Victoria is very knowledgeable and was able to resolve all my iPhone issues in minutes. She also helped us choose the best AT&T wireless plan for our transition from Verizon to AT&T. She found the best discounts and thoroughly explained the apps to give us the most use of our new service. She made it all so easy. Thank you Victoria.
-
June 2023 by Kim Steeley
My husband and I went to Catoosa AT&T store shopping for new wireless service. Victoria met us at the door and helped us choose the right plan, making sure we received all discounts we were entitled to. Victoria made switching wireless service almost pleasant. Thank you so much Victoria.
-
June 2023 by Mike Wells
I went in to pick a new phone and was greeted immediately by Victoria. Not only is this young lady a Navy Vet. She is charming and extremely helpful. She helped me activate my phone and was very pleasant to talk to. She made my experience top notch. Att needs a thousand more Victorias.
-
May 2023 by Mary Thompson
My husband dropped his phone and broke it. He purchased a new phone somewhere else but couldn't get info from the broken phone to his new one so he took it to this AT&T store. He walked in at 7pm when they were closing but an employee, named Onyx, stayed until 7:45 to get the data transferred and the new phone up and running. Onyx should be commended for the excellent customer service he provided way up and beyond what is often the norm today. What an incredible employee representing AT&T!!!
