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April 2023 by Carolyn Dockery
My daughter was in a rollover accident. Took many days to schedule a rental. I called this hertz and reserved a carTold him what time I would be there. I drove 45 minutes to get to Chandler and he tells me he rented out our reservation. And he didn't even call to let me know. Do not use this rental company. Drive to the city.
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January 2023 by amoore278
First major issue with Hertz, no one answers the phone, you will spend most of your day on automated prompts trying to figure out how to speak with a human, and you will likely try all of them and still not speak with a human. This is the first disaster because my actual complaint could be addressed if i could speak to someone, which as you might discover if you try is that you cannot just call and speak to a human to help you ( customer service ) none. all automated and in this case not the least bit helpful. very sad that i have wasted an hour today trying to resolve an issue that really isnt an issue , but it has become an issue due to lack of customer service.
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January 2022 by A Google Abuser
We drove an hour out of town to come here and rent a vehicle and Tony the owner was very professional and helpful throughout the renting process. If need be in the future I will drive out an hour again just to rent from him. Thank you Tony for being able to accommodate us it was a pleasure doing business with you.
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January 2022 by Kristie Coplen
Great rental location
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January 2022 by Marlo Rivera
Great place great customer service very helpfull!!! Hertz is the best for customer service thank you.
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January 2022 by CarmelbytheseaAZ
So convenient to be able to drop a car rental in Chandler, OK close to where family is. Was at a wedding in Houston when i heard a family member had passed in Oklahoma. I cancelled my Southwest flight and rented a car in Houston to drive to Oklahoma. My one way car rental was just perfect - instead of dropping it at the Oklahoma airport or the Tulsa airport was able drop at the location just 7 miles where my relatives live. Love the convenience!
