Cave Mart is a place where many customers report having the greatest experience, with outstanding service and drinks. People frequently enjoy strawberry Dr. Pepper, which always tastes delicious. Many are loyal, coming nearly every morning because the customer service keeps them coming back, with staff described as the sweetest and as kind souls who memorize orders to start the day off great. It is considered a great place when thirsty, offering bottles, fountain drinks, and big sizes at cheap prices. Drive-thru service is generally noted as fairly smart and accurate at getting things right. Normally, service is really good with polite staff. However, one experience noted an exception where a staff member was very rude, with a sour expression, leading to a complaint. Overall, it is a favorite for many, despite occasional lapses.