The First National Bank & Trust Co. is a trusted bank with many long-term customers who praise its friendly, professional, and helpful staff. Customers appreciate being treated with kindness and respect, often highlighting specific employees who go the extra mile. The bank is known for its welcoming environment and caring service, making customers feel valued and understood. Overall, it has a strong reputation for excellent customer care and positive experiences.
There must be more to the story from those who gave one star. I have been banking at The First National Bank & Trust for over 20 years and instead of complaints or issues have only praise. Everyone I have encountered there is polite, friendly, professional and eager to help.
September 2023
Been banking here for years and just had to brag on you guys today. Thank you for treating me like a human with needs and not just a number on paper. You guys are amazing. Special thanks to the indoor teller, Amanda, that helped me today and answered all my questions with so much kindness and care.
August 2023
Been banking here for years and just had to brag on you guys today. Thank you for treating me like a human with needs and not just a number on paper. You guys are amazing. Special thanks to the indoor teller, Amanda, that helped me today and answered all my questions with so much kindness and care.
