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June 2024 by Forrest Gragg
5 star service!
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April 2024 by Lori Dorman
Jacob, Ian and Kara were very helpful and knowledgeable about their products. They worked together to get everything done in a timely manner. Definitely recommend going to the Chickasha oklahoma office. Prices and plans are great also. Update ----- I wrote this the day i got all of my phones. 9 total. Well -- I get a bill a couple days later for 45??. For 2 days service on 1 line. From 2-11 thru 2-12 and 2-13 thru 3-11. But due by 3-6. I pay that one. Then get another bill in March due by 4-6 for 1122.??, look at it again , now it says 1076.??. I go to store, Jacob says promotions weren't applied, he would take care of it. Bill was supposed to be around 270 a month. Before discount for firefighter. I give it a couple days, go back to store, Jacob quit. Ian says he will add promotions. And that the bill is now 1076.?? I say no possible way, then Ian says that is right. You have to pay in advance and the current bill. I say no way. Go home and call billing, Phill can't figure out what is supposed to be. Says no promotions or activations fees waived. He said to go back to store. Told him no, they don't know anything about billing. But I go back to store. IanThinks 1076.?? Is right. Said to call billing. Called billing again, talked to another person, he said it was all messed up. He tried to justify the bill. Then he says he has to go to lunch and passed me on to Savannah. Finally she says still no promotions on there. She finally gets it right. Should be 270.00 before discount for firefighter. And to call back 48 to 72 hours and check about bill. They auto deduct 770.?? From my account. Omg!! I'm going to call again today and see what kind of story I can get today!!!! Needless to say --- not amused with us cellular at this time.
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March 2024 by Linda Bruner
Jacob was very helpful transferring my pictures from the old phone to the new phone. He was Very patient with me while I made decisions and answered ALL my questions. I highly recommend the Chickasha location and the staff.with me
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November 2023 by Jeannie Bennett
First and foremost, US Cellular is topnotch! Secondly, Ian is wonderful! He's personable and very knowledgeable. He's straightforward with what the best deal is and, in this economy, I think we can all appreciate that. I felt like I was talking with a good friend and the whole atmosphere was laid back but still very professional.On a side note....the review about them being "racist" is so off point that it's incredulous. That review should not be given a second thought. It's ridiculous and quite frankly, absurd.
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November 2023 by Lorena Daniels
I like true wareless
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August 2023 by sherri rios
Was stressing having to upgrade my phone all 3 gentlemen went above and beyond to help me get the right phone and wouldn't even factory reset my old phone until I was sure and ok with it. Thank you jacob,nick,and ian
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March 2023 by Wild Soul Apothecary
Came in recently to inquire about possible small business based solutions. A man by the name of Nick was very knowledgeable, and provided a lot of information for our business to think on. You guys seem to have a solid team in place. Keep up the great work.Oh, there was also a newer staff member, Jared maybe, he seemed to be just as knowledgeable and helpful. Kudos to employee training procedures, much respect from one business to another.
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March 2023 by Liz N
Nick and Jacob were so helpful with getting my son's phone upgraded. We went with an age appropriate data amount, and they even provided accessories choices as I had been struggling with options. All of my questions had thoughtful and customer oriented answers. Absolutely recommend.
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March 2023 by Landon Rayburn
Jacob has really good customer service skills and was easy to get a long with. Got me taken care of and out the door. 10/10
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March 2023 by Nomad 2019
The team at this place has great Customer service! I really enjoyed Jacob and Nic. They were a pleasure to talk to and helped with my phone.
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March 2023 by Bruce Trammell
Ian and Jacob were knowledgeable in their service and helpful throughout cell phone transition service.
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November 2022 by KEN THURMAN
Store closed down
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June 2022 by Jerry Atkinson
Visited the camp to install a Pergooda for the children.
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November 2021 by S Michael Fuller
Great help and solutions to fit my needs.
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June 2021 by Felicia Taylor
Great service, from a great team in Chickasha, Oklahoma.
