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May 2025 by Miranda Kang
Current driver lied about getting 3 flats on my property, refused to deliver to my house for weeks and when they did my package got stolen because they couldn't simply get out of their car, this place NEEDS new management- if it has any at all
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May 2025 by Mira K
Had a 30$ package stolen because the driver refused to go up the driveway, they stuffed it in the mailbox and didn't care to even shut it
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March 2025 by Chad Brodsky
I was in line today and watch a customer get mad and keep arguing with the post master. the post master kept her cool and repeatedly explain the the customer how the mail delivery works, and the customer kept yelling at her becuase she did not like the answers she was geting
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January 2024 by Johnnie Mason
We have just moved to Chouteau and we didn't know where our mailbox was in our estate and they where the nicest people the lady at the front and Ken the mail carrier was the sweetest people ever 5 stars for sure for going beyond your job ?
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August 2023 by John L Ward
Had to move my mailbox box when I moved in but so far so good ?
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July 2022 by Nana Hilligoss (NAE NAE)
This will probably get my mail lost for eternity now but here it goes. Whoever the postmaster is she is extremely rude. And the attitude when I complain about how my neighbors are always bringing me my mail that was put in their box over and over. Then the guy delivering mail pulled all the way over my grass my yard to front door to drop off a box that wouldn't fit in mail box I was livid
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June 2021 by Nimbly
Wouldn't give me a post office box without a mailing address. So I got one in Pryor. Went in to mail something during the ice storm in February. When I came out, the walkway hadn't been salted or sanded and I slipped. Broke my tailbone, and bashed my head really good. Got nine staples in my scalp. Anyway, I filed a report, and never heard from the Post Master. Never called and asked if I were okay or anything.
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January 2021 by Sharon Butcher
It's the US Post office I haven't been there in a year. I have a mailbox at the house here outside of Locust Grove. Awesome mail carrier no complaints.
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October 2019 by Destinie Wiltshire
Horrible service! I had a fairly simple letter to mail that needed postage on an inside envelope coming back to me and I was told that there were no priority stamps at this post office and I would have to go to Locust Grove to get one. What post office doesn't have stamps?!
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October 2019 by Jackie Scoggins
Great clerks
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October 2019 by J G
I had to file a complaint via Federal Post office, the curly dark haired woman who works here was lazy, ignorant and rude. There is no acceptable reason for her behavior. Government has excellent benefits and most psych conditions are well controlled with medications. If she needs stabilized, there's a behavioral unit in Great Falls! Unacceptable! Acted like any question was beneath her. My advice to others who have to go through same thing. File a complaint. Nothing will change unless you do. Customer service is everything!!
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October 2019 by Catherine Kasler
The employees at the Chouteau Post office are always friendly and kind.
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February 2019 by Erin Dishong
Was told not to have packages sent to me through the post office. Then one day a few weeks back a new mail person showed up saying that the regular one "doesnt want to" deliver my mail.
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December 2018 by Kaitlin Kozlowski
I feel bad leaving one star, but I'm really frustrated: I'm done with this post office and I will get a PO box in the town I work in and pay the $50 a year. I understand it's not the clerk in the post offices fault, but last year around this time my grandma sent my daughter handmade gifts. The delivery driver decided it would be okay to just leave the gifts on top of the row of mailboxes since it wouldn't fit in the mailbox... Because of this, the package was stolen and I never got it. This year my grandma had a gift sent again. Because of last year, all packages sent to our house go directly to the office to hold for us so they don't won't up stolen... Once again, they can't find the package. Said it was probably sent back because I didn't get it in time. My grandma sent it in my daughters name and the clerk in the office made me feel stupid saying "You had it sent in your DAUGHTERS NAME?!?" They close at 4:15 M-F. Anyone who gets a package on Monday and works a regular hour job, can't get there til Saturday. But they won't hold it for you that long apparently.
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December 2018 by Ruthanne King
Nancy at this office was wonderful and so helpful. I appreciate the effort she put in
