IBC Bank is noted for its exceptional and personable customer service. Reviews highlight the Claremore branch as a favorite, where staff are friendly, helpful, and make customers feel like part of the family. Employees show the "We Do More" attitude every day, taking time to know customers and remember names. They provide great service both in the branch and over the phone, readily answering any questions. Multiple reviewers state it is the best bank they have ever used, with the best customer service, and would highly recommend this branch to anyone.