Their customer service is atrocious, I'm 24 hours without service, they're technician can't get into my modem, no communication from them, it's like I don't exist. Just give up another modem, is it that hard??
October 2021
Good employees and the system is improving. They need more employees installing folks to their much needed fiber cable. You may be waiting if that's what you are wanting. Still it is good to have in the area.
