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December 2025 by Harvey Garrett
Thank you for your help! Sue
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September 2025 by Colton Taylor
Awesome response and 100% would recommend pioneer to anyone and everyone! Trevor was amazing and helped us with our internet issues we were having and never once brushed anything I said off! We absolutely love the people and response time to getting everything fixed up! I thanks yall again!
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May 2025 by Dirtyboot Mudd
Horrible customer service. Lady that sits in the far back right corner has an attitude problem. Was told when getting the service I had to pay a one time install fee. I moved out of state for a job and had to cancel my service. When I moved back I still had the modem and line running to my house. I called to have my service turn back on and was told I had to pay am installing fee. I reminded them that it was already installed and I still had the modem. The lady told me that she could turn it on from the office. Within an hour I service again. The lady said I didn't have to pay install fee. I just got my bill and they charged me an install fee. I called and was put on hold forever and was told a supervisor would call me back. Well no call, so the next day, I called the and talked to the supervisor. I was told since it's been over 90 days I had to pay a install fee. No one came out to install all they had to do was turn a switch at the office for me to get service. The signal is very bad I can't not watch a movie without it going out. It resets itself 4 times a day. I remember from last time I had bad signal. But it's the only option we have beside satellite. They told me since I signed the contract I was obligated to pay the install fee. If I knew that I would not have signed tje contract. I was lead under false pretenses that I didn't have to pay install fee.
Customer service F
Signal C-
Being disabled I only get 800 a month. Once I get money saved up again I will have them come take the line out and never used them again.
HELLO STAR LINK.
OVERALL RATING
PIONEER OF COMANCHE GETS A BIG FAT
F
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May 2024 by Fred Combrink
Always on . Never an outage in 2 years. Looking forward to getting fiber .
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October 2023 by Alene Stanley
Very expensive
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July 2023 by Kimberly A Brown
Best service around
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July 2022 by Jan Koch
My internet went out during a storm and I was not able to get it resolved quickly due to no 24/7 tech support. The service rarely goes out though.
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July 2021 by David Durham
Its a little high in price but we have never a problem with it ever , they call us and tell us if there going to be working on it but thet will be working on it in the middle of the night !!
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April 2021 by Nancy Evans
Daily drop internet connection. We was told a month ago they was going to install a new fiber optic cable and they still haven't. If the internet doesn't in prove we will find another internet provider. We're fed up of of slow ? internet and NO INTERNET. Get it done.
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March 2021 by Gary Baker
VERY good telephone company. Always have had great service and help from them
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October 2020 by Landon Bandy
Terrible internet
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September 2020 by Leo Bocko
Great people and great place to shop.
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March 2020 by Amanda Howerton
Love the service I have with them they work with u great deal and good people
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January 2020 by Terri Tway
The people were very nice. They helped resolve my issue without being ugly. I appreciate that.
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December 2019 by Hells Rain
Terrible internet
