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November 2023 by Tatiana
Great service and great work. My car looks beautiful and it was all handled very professionally. I was notified along the way as I was told I would be. Definitely recommend for body work.
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October 2023 by Jess Lindsey
My vehicle was in an accident in the Walmart parking lot parked there. Insurance used this company. These people treated me with the upmost respect and they were very good to me when going to get my vehicle they told me everything they did to my bumper and if they use new parts or reused parts , I was very impressed and if I ever have an accident, I will definitely use this place
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September 2023 by jessica lindsey
My vehicle was in an accident in the Walmart parking lot parked there. Insurance used this company. These people treated me with the upmost respect and they were very good to me when going to get my vehicle they told me everything they did to my bumper and if they use new parts or reused parts , I was very impressed and if I ever have an accident, I will definitely use this place
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August 2023 by Sarah McCombs
They have changed the date of my repair being done a half dozen times. It went from under a month, to a month, and now a month and a half. I can never get a hold of anyone on the phone and it’s just ridiculous.
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August 2023 by Travis McCaig
I was told they would not repair my jeep because it was totaled. In reality GEICO had deemed it totaled when in fact there was no frame damage and it needed one door and bumper parts.They had my jeep 2 weeks before repairs had begun. In hindsight they did good work but why did it take one month and why did they tell me they wouldn't repair it after having it 2 weeks.The original repair bill was 4200....wow. I ended up paying 3200. Take this for what you will, I was pretty annoyed with them for lying and taking too long.
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July 2023 by Mistyday H.
This Del City location saved my car from being a total loss & waived my deductible. That was a major blessing! Understand folks car collision repair centers & industry are getting delays left and right due to time, parts & fights with insurance companies. Having to pay for my own rental car out of pocket for a month wasn't ideal. I should have come to this location 1st. This Del city location gave me the website updates and if I had any concerns I could speak to someone who explained the unexpected delays due to parts from the OEM module highlight being faulty. I had previously ordered run flat tires and they installed for me I dropped them off for installation since they were doing the suspension check & alignment!.I orginally went to the certified Mercedes Gerber collision center in deer creek. But they were going to total my car out for two OEM doors. I lost 2 weeks of repair time and rental coverage. I had to pick my wrecked car up and take to the Gerber collision center in del city. It took almost an hour to get there. Del city was able to get me in within the same week. They normally have week wait time. I'm grateful for the time slot. 2 months later at Gerber Del city ,I noticed a loud sound of air coming in; the technician came out to test drive and was able to duplicate the noise. With no problem Gerber contacted my insurance company about the problem to be fixed. Also I have a lifetime warranty.
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June 2023 by chris bomboy
Legit full of stupid “mechanics” that are impact happy. I had them repair a collision on the driver side tire. Nothing but problems, they reused parts, glued the old turn signal back on, reused brake pads and a warped and cracked rotor, the wheel hub bearing is toast, and I can’t get the cv axle nut off because they went hard with the impact instead of just using a torque wrench. I have literally had to go through and fix the “repairs” they did. When I got the car back the steering wheel was 45 degrees off after their botched alignment job so I had them fix it and I had to take it somewhere else to get it aligned because it was way off still. I wish I would have taken more photos.
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June 2023 by tasha
Paige kept me up to date on my car repair. Nice work on my car it looks new again.Service: General repairs & maintenance
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June 2023 by Veronica Cunningham
Gerber collision fid a awesome job on fixing my bumper. They got the job done quicker than they estimated.
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June 2023 by Blake Fabian
They fixed my Chevy 10 days faster than they quoted me for it.
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May 2023 by Lorraine Wester
Paid a quoted price then on pickup it was almost 200.00 more. They do good work tho.
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May 2023 by Rodney J Sprinkle
Great work. And have a stereo install shop also.
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January 2023 by Jamie L Griffith
I'm very empressed with this company. When I got turned away by multiple shops they took my totalled vehicle in so that I could get my claim rolling with my insurance company and they worked pretty quick. Thank you!
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December 2022 by Scott Hoover
My son was in an accident back in October. We had one company who was supposed to take care or us, but instead they just decided they were to busy to take the car. Instead of informing us and our insurance, they just didn't tell any of us they left it at the tow yard for the month they were supposed to have it waiting.Fast forward to mid November, Gerber takes over and it was night and day from the other company. Constant alerts on the progress of our vehicle, updates from the company, and great customer service. Paige and Christina helped quite a bit and kept me in the loop. Unfortunately the car is being totaled which ment they would not be restoring our vehicle, but we weren't treated any different. Both went the extra mile and Paige even took the time to look my truck over that had recently had been door dinged.Highly recommend them! Thanks again Paige and Christina!
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December 2022 by Lakenda Hill
My experience with Gerber Collision was not great at all. The only reason I went to Gerber is State Farm, my insurance agent, informed me Gerber is ranked number one (UnTRUE) in my area for me to take my car to, in order to get a rim and tire repaired/replaced, after running over a metal piece on I-40 a state highway driving Eastbound. FIRSTLY, Gerber is a Collision and Glass Repair Shop AND not a Rim and Tire Repair shop. As a State Farm Client I should not have been referred to Gerber Collision by my insurance agent - that is another complaint in itself.However, Gerber kept my car for almost three weeks, they also have a Karen (blonde hair lady who hides behind the glass and she is extremely disrespectful). Karen (no clue what her title is, I went in there twice and her attitude was horrible). Karen works there and she uses profanity with me (the customer); her kid is playing around in her office while she is cursing at the consumer (myself)!! Granted everyone at Gerber is NOT rude or disrespectful like Karen - but they were very misleading, slow, made a promise to have the vehicle complete the Wednesday before Thanksgiving- and they kept the vehicle too long for the minimal services the car needed - til after Thanksgiving.Anywho, Gerber did replace rim BUT they did not replace tire - they just patched up the old tire that was originally on the car and put the old tire back on the new rim (Can you say Lawsuit!!Who puts a tire on a new rim that could have been damaged due to the metal piece ran over on a state highway that could potentially be hazardous and give you more problems in the future instead of doing the right thing; repairing everything?Gerber and Collision half “assers!”It was a insurance claim, wtheck!!