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February 2024 by Kristy Hendricks
Called after the store says opened and I get no answer at this location. Manes it difficult to see if they have products in the store I am looking for.
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December 2023 by Krazy Crue
Always a problem at this store
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October 2023 by Simone Butte
Susana did a amazing job she helped me lower my bill and was put on a good plan I had explained to her I was on a budget and helped will highly recommend to family and friends.
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October 2023 by Jordan
First I've had 2 separate incidents at this location that were the same. The reps add items to your ticket that you didn't request and they don't tell you you're being charged.The first agent admitted and returned the items.The second agent had the nastiest attitude I've ever seen in a CSR from the very beginning unlocking the door for me to enter. She knowingly charged me for items and then denied it. After I looked it up online to prove she charged for items she then said the item was free but she didn't have them. The agent contacted the police after arguing about the items and even police were in disbelief at what the rep was doing but said we could only call corporate.I did make a complaint with BBB and will be calling corporate today. Hopefully I can get an explanation as to why they allow such a nasty attitude to work there and what exactly I've been charged for.Also like to add the whole interaction was recorded and the worker asked me If I knew she was gonna do that why did I come back into the store to purchase a phone.
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October 2023 by Kandi Virta
Wouldn't even it a one the sales clerk was rude wouldn't listen to what we had to say just kept saying she couldn't help us when we had Customer service on the phone Telling her she could help us! Then threatened to call the cops! I'm sure she lied about her name but she said Elizabeth on 29th in Del city! Was with metro for 7 years..Michael on 15th street in Del city was great and helped us out!
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October 2023 by Oreda Henry
Ported from at&t and this lovely kind lady helped me to get all my information will highly recommend her.
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October 2023 by Allen Tate
Susana helped me with my account and lowered my bil and gave me a good discount.
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October 2023 by Jimmie Brown
Susana was amazing helped by dad get a new phone and was very helpfull.
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October 2023 by Norman Sizemore
The store is very clean and very helpful will highly recommend Anna.
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September 2023 by fighter6795
Elizabeth has a really bad attitude. Had to call customer service myself cus she wouldn't. Another employee says she only works 3 days a week and she's broke so don't go to this location
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July 2023 by Christina Jones-freeman
The store is always clean and not to mention Susana is amazing will never ever return to SE 44 Sunnylane.
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July 2023 by elvis pressley
I am a loyal metro customer and I always follow my favorite rep Susana everywhere she is placed I will always recommend her to family and friends.
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July 2023 by David Sacash
Susana is the best here I've known her for years she is always helping me out.
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July 2023 by dead pool
Susana is the best here helps get out of store so quick.
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July 2023 by Torie Matthews
Susana alway helps us out Wil recommend to family and friends,