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“Zack was excellent from the beginning! Great greeting and suggested many products, although I only needed a privacy screen.. peeps like him are why we keep coming back! Thank you Z!!”
“This place is fantastic! If you need to get your phone or laptop repaired, these guys are who you want to talk to. They also have great deals so that you save a lot of money and they are very knowledgeable about troubleshooting when you have questions and problems with your phone. I'm sooooo glad I found this place!”
“Excellent customer service, very knowledgeable on products and quick on repairs. One of the best in the business! If you’re needing to get your phone fixed in a timely manner, this is the place to go.”
“Amazing service, great prices, showed up with a completely broken screen, they had it fixed in an hour! Highly recommend, definitely will be coming back for any other repairs I need!”
“The service person was very polite, professional, knowledgeable, and answered all of my questions to my satisfaction. He resolved my problem in a prompt manner. I would recommend him and the store to my family and friends. I had a most pleasant experience. Thank you.”
“I talk to Chris and I though I had to replace my Apple Watch battery because it was not charging after I already talk to 4 places that fix watches and they told me that it needed a battery replacement but after talking to Chris it was just simple fix my charger was bad test mine it was no good he had another and it worked he was very helpful,honest,knowledgeable about the product definitely recommend his Business anytime I’ll definitely go back”
“AT&T what can I say about AT&T they do a really good job on helping you with internet they do a really good job on helping you find a phone and if you really need a speaker you can go to them”
“Very knowledgeable staff and incredible attitudes of helpfulness. Areli explained our options in detail and handled the process of replacement and getting us back upAnd running. We did not have to spend our entire day at the store either. Thank you for your professional service!”
“I had the most seamless experience with Nic while trading my phone in. He helped me get the best deal possible & it was so quick and easy. Not to mention Nic was also so kind and easy to talk to, I'd recommend him to anyone needing to go to Verizon for any reason.”
“they fixed my phone they fixed my car they fixed my dog they fixed my bipolar disorder they fixed my scoliosis they fixed my marriage they fixed my life they turned my life around im a new man and im 3 months sober all thanks to them (blacklightjack sent me)”
“Victoria is an excellent employee. Professional, courteous, patient, friendly and competent. She got me set up on my new phone. I couldn't have done it on my own.”
“We came in to make some changes on our account and Gustavo helped us get a better deal with cheaper prices on our monthly bill! He was very patient and understanding of our questions. Overall has great customer service, I highly recommend!!”
“Glen has been very helpful with any questions/concerns over billing issues. Thankfully I got clarification and some assistance with the amount. Highly recommend this location for your Verizon/mobile needs.”
“I drive across the city to go here. It has a great knowledgable multi-lingual staff. They have solved problems when other stores were clueless. Buy here and support the best in the business.”
“I was transferring all of my family lines over from TMobile and Glen at Verizon was wonderful. He was available through text messaging when I was not in the store and answered all of my questions. While I has already planned on moving over to Verizon. Glen and his customer service solidified it for me. I highly recommend both Glen and this store for anyone looking for new service or want to move to another provider.I waited a couple of months to post this as I wanted to have at least two bills behind me so I could be fair and everything that Glen promised has been provided and come through.I highly recommend this store and Glen to anyone who is looking.”
“Once I was waiting on the time went quick I waited about 5 minutes before any said anything to me but after another 15 minutes before I was waited on Rooney was busy”
“I was attempting to move some old photos from my phone to a flash drive so I wouldn't lose them. Unfortunately exactly what happened. I took my phone to Nick at S Penn, and he was able to get them back for me. He was very kind and patient and I really appreciated the help.”
“Leslie and Kristell were beyond helpful! They got to the root of the issue and resolved it in a timely manner I would definitely recommend these ladies to trouble shoot any cell phone need 10/10!!!”
“Veruska was amazing today. I was having voicemail issues and she helped me navigate advanced tech support and get things corrected very efficiently. Great experience!”
“I love boost I won't change at all the business people r respectful when I had problem with rainbow they tried helping me sooo I'm very satisfied,, I had to change I'm more satisfied with this new phone now”
“The five stars that I'm giving is because Chris and Gilbert (the store manager) in Midwest city was very helpful.... However the boost mobile customer service line was rude and disrespectful -- I wouldn't recommend boost customer service to anyone.”
“It's an wonderful place with wide range of phones available I got to buy an IPhone 14 here for very much reasonable price it's a grate place.even the back covers are awesome over her. they have huge collections”
“I left a comment yesterday about how the sales representatives customer service was absolutely garbage however I went back in there today and Priscilla made sure I was squared away and made sure I had the right equipment leaving the store. She needs a raise old sick girl should be terminated tbh telling me that she just got done throwing up in the trash can she should not have taken that to work with her.”
“My dad has his phone service through Cricket and has become disabled. This was my first experience with Cricket and had no expectations. Brittany helped me more than anyone in any customer service position has. She went above and beyond to help me help my dad. I can’t tell you how much frustration she helped me avoid.”
“My recent transaction was a wonderful experience. Kadyn (the new manager) has drastically improved the state of this store from the look of the place to the etiquette of the employees. I was in and out quickly with my problems solved efficiently and my questions answered in detail! A true 180 with him in charge!”
“Yes I went to I went to pay this elderly person's deal that I take care of and Miss Priscilla was the most helpful she listened to my concerns and she was really helpful I recommend that if you got to pay your bill or you have an issue with your phone go by and see Priscilla at cricket wireless on Southwest 44th and May I definitely will be seeing her again”
“Cricket is the best line in mobile phones with a lot of coverage and a very good signal. I have been trading with them for 5 years and I am still here because it is the best. Thank you for your attention.!”
“So much appreciated ALL the assistance serenity gave me!! As a senior citizen,I need ALL the help I can get. She was SO patient with my questions!! Certainly will recommend this Cricket store to friends and family!!”
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“I had and continue to have a great relationship with cricket, especially with Amber. She has helped me feel great about my purchase of a new phone. I don't care for Brittany at all she caused me much grief . K truly wish that more company's looked out for their customers like cricket and especially Amber.”