-
October 2023 by Brieanna S
Pharmacist Quyen is so rude. She clearly does not care about people. She seems annoyed to answer any questions and annoyed to take up her time..it’s her job to help.
-
October 2023 by Debbie
Slow Service!!! And doesn't answer their phone!!! Hire more help Walgreens!!!
-
October 2023 by Jeffrey J.
I Had My Prescription sent to Walgreens and they call this morning saying it was ready but the would be closed at 1 pm to 2pm for lunch and said nothing about closing at 6pm. there normal closing is 9pm. Not good for people that have to take blood pressure pills. I WILL BE having my stuff sent to CVS now.
-
August 2023 by Hodges Hodges
Andrew and all of the staff at the Duncan Walgreens did an amazing job today of helping me get my medicine. There was a misunderstanding with my insurance company, but Andrew and the team helped me right through it. I really appreciate this!
-
August 2023 by Arcane
The pharmacy part is understaffed which I understand but my father has had so much trouble getting prescriptions here without a long wait or some kind of hassle. The inside is pretty clean and there’s usually not a line to check out, but some of the products are caked in dust, which makes me think business isn’t going too well. You’re better off going to Walmart if you can.
-
August 2023 by Marlin Keys
This is the worst place I have ever encountered. The pharmacist and techs are the rudest people ever. Every week my wife has to spend hours on the phone to get her prescriptions. She has to use Walgreens because of Tri-care insurance. One of the techs just told my wife “I wish you would hang up on me.” The next three calls the tech hung up on my wife. Try to call and complain, NOBODY cares. My wife has to do without her much needed meds because of them. Her Doctors office has to argue with Walgreens every month trying to get all their patients medications disbursed. How can they continue like this? Look at all these ratings. Why don’t we all start sharing these ratings and contact the media? Is it worth someone’s life?
-
June 2023 by Steven Ross
Went in late after I got off work to get shaving cream. The employee, Terry, was phenomenal. Nice, friendly, knowledgeable. ? Excellent
-
March 2023 by Ashley Donohue
If you are needing antibiotics like ASAP don't rely on them to have it done they go based on a Time system from when they received the notification from your doctor .I do not live in town and I asked if they could please just fill it or send it to another pharmacy. The young woman told me it's just the way it is and that I would have to have the pharmacy call to ask for it to be sent over thankfully the medications only for me what would have happened if it would have been my child and they've been really sick and needed the medication so I recommend if you need your medicine right away do not come to Duncan Walgreens because they will make you wait a whole nother day before receiving your medication I'm sure they work very hard and I'm sure they have lots of people that are sick and have to take care of but the lady was kind of rude about it my personal opinion and I think that they need to make it very clear ahead of time before getting your medication send over there that they will not have it done when you need it
-
February 2023 by Ivey Gatlin
A few minutes ago I went in for a passport photo. The guy at the front desk called someone to come take the photo. That person told him the passport photo machine wasn’t working and I could go to Walmart.
-
February 2023 by yia vang
This pharmacy place is so bad, no answer phone calls, not filling prescription. bad bad bad. very unorganized.
-
January 2023 by Paige Robertson
This is literally the worst pharmacy in Duncan ok never answer phone never have my prescriptions ready ever ! Most of the time it's a battle to get the basic meds I need would not recommend this place to anyone !
-
December 2022 by Gina
Walgreens Pharmacy in Duncan... why do you offer Express Pass but have no one at the registers who know how to use it? It honestly takes me longer the last 3 months to checkout when I've prepaid then when I have not. This is very frustrating. It was not this way before when you had more seasoned personnel. I only use this pharmacy due to my insurance offering me more discounts. Please do better as the general public deserves more. I'm not getting into all the other areas that you fall short by filling refills without being asked or getting my scripts wrong and taking days to fill normal medications. Honestly it's ridiculous.
-
December 2022 by Reggie Stockton
Doesn't even rate a single star, but you have to select one. As instructed, I scheduled an appt online for a flu vaccination. I arrived and was told they were out. Ok, no problem. I called back a few days later and they had them. Re-scheduled and showed up 5 min early. Waited in line, checked in. 15 min later I was handed a questionnaire to fill out - same thing I received in a text to fill out before I got there to speed up the process. Filled that out. 25 min later, still no sign of a shot nor any movement from anyone. Told the clerk I was leaving. No apologies. No wait a minute. Just a blank stare. Wasted an hour of my time between the 2 visits and going online. And still no vaccination. Absolutely terrible service.
-
October 2022 by suscashewmilk 710
no help or care whatsoever.
-
September 2022 by Chassity Cole Bowen
They are always out of prescription,and never answer the phone. Horrible customer service.
