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September 2024 by Janie Brown (Memaw)
Colton completed my upgrade install and it was like having a friend visit! He was working the whole time and still carrying on a friendly conversation. Very efficient and personable. Great customer service and products. Thank you Colton!
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September 2024 by Fred D
Along with being professional and courteous Clint Holden and crew provide excellent service.
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September 2024 by I Garza
Clint was awesome! He climbed and adjusted our antenna for our internet service. He was prompt and friendly. Thank you Clint! You represent your company very well!
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September 2024 by Matthew Cochran
Great experience with install! Jerry did a great job! He was patient in helping me get my hardware configured for fiber internet.
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September 2024 by Carolyn Williams
Clint and Holden did an outstanding job.
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September 2024 by Lindsi Perkins
360 has gone above and beyond my expectations. Connection with them has always been the best, hands down.
But recently, I took a remote position. This job required I have fiber internet. Even though they didn’t have cable ran down my road. They decided to move forward and handle the construction to do it. Their competitor, Vyve, was going to do it. But only if I paid thousands.
360 came through at the last second and literally saved my job and savings. They always return my call and seem confident in their answers. Thanks!
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August 2024 by Michael Mitchell
Seriously cant say enough good things about this company. Sean Eaton and Dustin Reid worked tirelessly to solve a hard to pinpoint issue with our service. They didnt stop until it was fixed. Above and beyond is an understatement.
No ISP will be without technical issues, but the difference with 360 is their commitment to their customers and transparency through the process. You wont get that from the large ISPs.
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August 2024 by Juanita B
Always wonderful service. Placed a new fiber line for us within minutes in this 105 degree weather. As always, thank you.
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August 2024 by Mike Kutka
It’s Saturday night. Called to report internet was not working. They tried to get it working but failed. Told me tier two report filed. Presently no tier 2 support on weekends. Received call on Sunday . Tech assigned Monday morning. Tech was here at 8am . Fixed problem in 10 minutes back up. Suggested weekend tier two support. Was told they are working on getting that set up.
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August 2024 by Chaney Helsel
We have had trouble with our internet for a month and I kept having to call the tech support they would send someone out but never fixed the problem. I am so glad and super thankful for our technician Jerry today he fixed the problem and walked us through everything that he was going to do. Thank you so much JERRY.
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August 2024 by Annie Grace
Lionel and Hagan are amazing. So glad to be here. It took time to get aways from Hughesnet but we did. Will recommend 903 to EVERYONE. Professional, polite, knowledgeable, patient with our lack of tech ability.
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August 2024 by Amy Weir
I have had the experience of working with Sean Eason several times and everytime I had had great encounter with him, very knowledgeable, very helpful, very kind and very sweet! I loved speaking with him to get my issues solved and questions answered! He's a top notch employee for sure. I don't come across too many like him when dealing with customer service on anything. People forget to be kind and understanding and helpful, not to mention loving their job that they choose to work for but this guy is a pleasure to speak with and get help from! Good job hiring him, 360Broadband! Excellent Guy!
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August 2024 by Hayley Bazanele
Very friendly! They politely asked to be shown different things, and quickly diagnosed the problem!
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August 2024 by John Derr
Chase and Clint came out and quickly resolved my problem and also informed me of better equipment with lower rate plans. Calling in now to get that ordered. THANKS GUYS! And the 360 team!!
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August 2024 by Shannon Nichols
Jerry did an amazing job, after 2 months of not having good service he came out and got us back up and running. Very friendly and informative the whole time!!
