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November 2025 by warlord 75460
Sorry company ran by a horrible gm and district manager!! Store has no ac or heat. Management needs to change and franchisee needs to handle the lease agreement and get the building fixed.. boycot this business
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October 2025 by Slim
I had an issue with a pair boots that I had bought months earlier. Spoke with D’lynn and she was very knowledgeable about that boot. She made some suggestions, I thought was a good idea. Thank you, D’lynn for your time and effort. Excellent customer service. I will visit again
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October 2025 by Wendy Prater
People were very nice and prices are good
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October 2024 by Donald aamodt
Not busy at all, had the whole place to look,went for wrk boots, ty service waz good and helpful,
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July 2024 by tish Cariaga
I live in Texas and found out that my Boot Barn credit card had been closed due to not using it after a certain amount of time. I wasn't happy with learning of this. I wasn't able to apply for a new one on online. I had to go to the store in Durant. With being frustrated before I got there because of this, my visit turned our wonderful! Minus the a/c not working well, the employees were extremely helpful. Jessica got me approved with in minutes and I got to shop! I had a armful of items and she found me in the store and took all of my items to the register so I could continue to shop! Chuck's personality is what I needed today after I found our my account was closed. He opened up clean dressing rooms, helped find items, and had a smile on his face. I'm from Texas and shop the Frisco location. It's definitely a bigger store and more selections but the customer service in Durant was extremely better! Jessica and Chuck got both pairs of boots, 2 pairs of men's jeans, and 7 shirts, and 1 men's belt rung up smoothly, bagged, and boxed quickly. The heat was horrible in there, however that didn't stop them from superb customer service! When I visit Tishomingo, I'll definitely go back to see them at the Durant location! Thank yall for helping me out and being so nice!
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May 2024 by Jade Pate
Great selection of super cute merchandise! Jade Fox was a huge help! Definitely will be going back
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February 2024 by TheLastTimeIDidThis
Same ol boots on shelves been sitting for years. Literally.
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February 2024 by Tammy Dash Taylor
Good western store
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January 2024 by Adriana E.
Wish they had a more modest selection of clothing. I can't wear crop tops and thats pretty much all they have.
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November 2023 by Peaches
8/3/23 Update...
Kathy thank you for being so awesome!!! Loved talking to you!!! You deserve the BEST... Have fun your amazing!!!
Walked in...store was clean... the blond girl Shiann welcomed me... she was so polite...she was on the phone helping a customer...as soon as she was done she showed me where the restroom was. She walked me back an opened the door for me... that was a first... the restroom was clean an smelt like it was just cleaned...Chuck helped my son find boots...all the isles were clean everything was stocked an in its place... Good job guys!!! Keep it up!!!
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November 2023 by Greg
They allow pets inside but an old lady will scold you if your dog scoots it’s butt on the carpet saying “don’t let her do that”. Lol lady, you can’t control a dogs behavior. This lady was very rude to my fiancée.Will not shop here. Don’t allow pets inside the store if your gonna be a jerk about it & then scold the pet owner for something they can’t even control.
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November 2023 by Charles S.
Very disappointed, bought a pair of Cody James work boots for around $200 dollars and they lasted 8 months before coming apart. All the stitching on the instep come out. Went to boot barn, talked to a guy named Troy, very helpful, he contacted the corporate office for me and they told him to let me know there was nothing they could do. Just thought a 200 dollar pair of Cody James work boots would last longer before the stitching fell out.
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September 2023 by Allen L. W.
This use to be a great location and I will admit that today the store looked perfect, but 4 or 5 associates were ALL folding the Mens Wranglers and not one single associate asked if I needed any help even when I got in the middle of them to try and find jeans. One just stood there picking at her nails and not even helping fold or helping customers. There one guy the rest were girls and he at least got the energy up to nod at me when we made eye contact. I didn't need help as I've worked in the western wear industry for over 20 years, but the fact that they couldn't be bothered is beyond ridiculous. And one of the girls had on these cropped pants full of holes and not one piece of western wear, I know that isn't allowed at Boot Barn because I worked for them in Texas. I didn't figure if I had of found jeans that anyone would have had time to check me out, so I left an drove 28.5 miles to Sherman TX to get jeans at Dennards Western Wear
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September 2023 by Jaime Lee Andersen
Fantastic customer service. I love my boots!!!!
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August 2023 by Chris Winnett
Nice selection of seemingly quality boots, and the employees were friendly. The prices seemed reasonable for today's economy but boots still seem expensive to us.
