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March 2024 by Lauren Chambers
We came in and sat for an hour after our party of 4 order & never received any food. Our waitress came to the table twice. Idk what happened because the other people that came in after us were served. We just left.
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March 2024 by desirae dallavis
Carmen is probably the best server I’ve had in a whiiiiiile! I’ll be requesting her next time I go. My beverage never went past half way full. She was mindful of my son’s diabetic needs. She made sure we didn’t need a THING, the food is pretty standard, but chilis should definitely be aware that they have a veryyyy rare server who you can tell loves her job, she’s fantastic at it and she deserves the upmost respect and recognition!!! Seriously I don’t say that often (as a former service industry worker I kinda have high standards) KEEP HER!
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February 2024 by Sebastian
Ordered DoorDash was missing half of my order and yet there’s nothing they can do about it. I asked to speak to manager and get hung up on this is a horrible chilis I don’t recommend it at all.
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February 2024 by Viola Wagner
It was a little busy when my husband and I got there but it was nice and clean. The staff was very friendly and checked on us regularly without hovering. It was great.
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February 2024 by Laurie Parkins
Placed our mobile order literally 30-45 minutes in advance for 5:00. Go to pick it up and one of our order still isn't ready. By the time we got all 3 of our orders. 2 of them had been sitting for 45 minutes getting COLD!!!! Our 3rd order that we were waiting on sit on the corner for 10 minutes ready before it was giving to us.... Will NEVER be back!!!
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February 2024 by Chevy sucks
Congrats from Oklahoma city to Dallas Texas this is the only chillies that makes delivery drivers wait forever
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February 2024 by Antonia Burpo
We have never have had a bad experience. But this last time the chips will not that good they were very hard to eat even told them about that gave us another bowl of chips who still hard to eat. But the rest of my food was good and awesome tasting.
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February 2024 by Kimberly Mitchell
Service is absolutely horrible!
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December 2023 by Tristen Beard
Went at about lunch time the restaurant was generally slow. I can easily tell you slow because I used to wait tables at a chilis. The service was actually horrible never got my table checked on after receiving food. My food was actually made incorrectly. During my meal it took 10 minutes to refill my drink and then 20 minutes to be asked if we needed to go boxes once done eating. This actually might have been the worst service I’ve ever received at a chilis ever. 10/10 do not recommend.
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December 2023 by Brittany Vaughan
James is the manager I guess and he decided that it was okay to throw away a full order that was going to be picked up and smugly laugh and tell my girlfriend she wasn’t there at 10 so he threw it out with people sitting there still dining . We pulled up at 10:03 and this guys already threw the order away and locked the doors and the proceeded to be rude and childish on the phone instead of trying to fix his wrongs. This is bad for business. Then I try to call and tell the day manager and I’m left on hold for line 20 mins. So won’t be back.
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December 2023 by Brittani Brewer
I am so disappointed ? I ordered my food from this location via phone call and gave them my phone number! I get to the lo action at 10:04 pm and I call ant tell them I am there for a to go order cause my girlfriend tried to go inside pick up side door it was locked, so I call and james said they close the door at 10 pm so I was lile ol I thought he might mean 10 pm side door closed so we continue to go to the front t door and it's closed I called back and said sir I meant I have a to go not making a new one and he said in a smug voice you didn't get here at 10 so we threw it away! I was so upset ? like why and Noone told me to be there at ten there is people in the lobby still and Noone even gave me a curiosity call or anything ? and he was lile well u wasn't here at ten so we threw it away I'm just lile wow and he hung up. My gf calls back and says she would like to speak to a manager, and wanted to know his other managers name and he said and then she asked about a general manager name and he said they did not have one. I am just dumbfounded how he is a manager! Like one of my fav places to go food is great I have never had a problem with chili's before but this needs to be addressed.
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December 2023 by Samantha Perry
Went for lunch while running errands. Ordered the lunch deal. Food came very quickly, and all at once. I would recommend if you want something besides fast food and have a short lunch period. Only issue was a tea was $3.05, the meal was $10, seems high for tea.Kid-friendliness: We always have great service for the kids at Chilis, they seem very well trained on how to take care of children.
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November 2023 by Rebecca Wilhite
Really good place for lunch. Staff was friendly and extremely accommodating.
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November 2023 by Green Gorilla
A cat come into the dining area when the back door was opened in the kitchen. Could use some new carpet. Service was great.
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November 2023 by arin cullum
The food is hit or miss. I have had bad experiences with food and service but I have had good food and service also. Their chips and salsa are a weakness of mine.
