Lowe’s for all of your home improvement needs. The Durant, OK location offers a variety of products, including gardening supplies, appliances, paint colors, and patio furniture. Customers appreciate the wide selection, but note that some items, especially seasonal ones, may be out of stock, though staff are willing to order more. Assistance after purchase can be limited; some customers wish for more help with loading large items, especially for those with health issues or limited strength. The store’s inventory can be inconsistent, with some items misplaced or difficult to find, and there are concerns about employee authority and helpfulness. Prices have also increased recently, prompting some to compare costs with other stores. Despite these issues, some employees stand out for their exceptional service. Notably, staff members who went above and beyond helped customers with urgent needs, such as fixing a generator so they could have electricity for their RV. These employees demonstrated dedication, working tirelessly even near closing time to ensure customer satisfaction. Overall, while Lowe’s provides a good selection and helpful staff in certain situations, there are areas for improvement in availability, assistance, and customer service consistency.
Found everything we was looking for. Shame they want everyone to self checkout finally found a checker.
May 2024
The people who serve are not friendly and do not help you
May 2024
Very mediocre, things can be difficult to find and some are even misplaced from where they should be according to the app. Always have to be aware of misuse of authority when it comes to some employees too.
