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February 2024 by wanetta dowell
He was the best of the best! So patient and was able to solve my issue
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February 2024 by Ben Beck
Traded in my old phone and got upgraded to a new iPhone! The staff was very busy when I was there. They did check me in at a timely manner. Overall it was a good experience, just wish they were more informative on phone deals and specials. I did some research before I came in, but I know for others that could be an issue.
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February 2024 by Lyn Stone
The representative who took care of me at the store has good customer service skills and a friendly manner.
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February 2024 by Taylor Gauntt
Dalton was very courteous, friendly, knowledgeable, and a pleasure to work with. Thanks for everything.-Phil Jones
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January 2024 by Da’Ziya Faust
Shane did a great job!!
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January 2024 by Gerald Waeltz
The staff at AT&T in Edwardsville Illinois went above and beyond to help my wife and I on her phone that had an sos malfunction. The phone was not fixable but the staff were amazing and very helpful.
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January 2024 by Beth Henry
Trey was super nice and really helpful. He was not in a rush and went above and beyond to be sure my son had everything he needs. Highly recommend.
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January 2024 by John Hill
Brii goes above and beyond. We came in to get an upgrade for my youngest and left with that and solutions for our whole family. One was resolving a billing problem which required a bit of extra tenacity on her part which I, as a school teacher with very limited time, particularly and personally appreciate tremendously. Her time and attention to myself and my family will be remembered. Thank you again, Brii!
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January 2024 by Anya McAnally
We stopped by the day after Christmas, fully expecting it to be extremely busy and planning to just window shop and ask a couple of questions. However, the service was so great, we left with products in hand. Tina spent so much time with us making sure we got the deal we needed, and that our devices were working perfectly before we walked out the door. On a day when shopping can be stressful for both customer and employee, we had great conversation, lots of laughs, and the most excellent service. This is the reason why we drive 35 miles to visit this location!
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January 2024 by Michael Kudelka
Worst customer care in store and over the phone. Went into store wanting Iphones, they said they had a deal for free S Series with trade in on any S series. Now I'm stuck paying for phones that we didn't even want because they lied and they won't correct it.
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January 2024 by Mark Maley
Very friendly and helpful.
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January 2024 by Rezza Cartmill
Ryan had helped me greatly with putting my iPad case on when he didn’t have to.
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January 2024 by David Mouser
Very helpful and kind!
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January 2024 by Meagan Beeler
Sunny was absolutely wonderful to work with! We came in with a million questions and we left feeling very confident with our visit. She was so kind and patient with us and would highly recommend her to anyone!
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December 2023 by Paulette Deluca
Great experience!!! Very knowledgeable