SureStay Plus By Best Western Edmond is an affordable and conveniently located hotel, particularly noted for being close to a college campus. The property is older and does not have an elevator. Guests describe the rooms as large in size, offering seating and workspace, but find them outdated and often grungy. Cleanliness is inconsistent; while beds may have clean sheets and bathrooms are generally clean, housekeeping frequently does a bare minimum job. Rooms can have missed vacuuming, splatters on walls and mirrors, and issues like broken tub stoppers or unclean pull-out couches. The pool is clean but run-down, requiring staff to turn on the lights. The staff is consistently described as friendly, courteous, and responsive. The location feels safe and is smoke-free, though occasional odors are noted. The complimentary breakfast is widely criticized as sparse, horrible, or the worst part of the stay, with poor quality food and inadequate restocking. The WiFi is an open, slow, and spotty network. Overall, guests feel you get what you pay for, recommending it only for those with low expectations seeking a basic, budget-friendly place to stay. Some note recent efforts in maintenance and remodeling.
