Cox Store in Edmond offers a range of services including ultra-fast Multi GIG Internet, next-gen 5G mobile plans, and the latest mobile devices and accessories. The staff is generally praised for their kindness, understanding, and helpfulness, with several customers highlighting exceptional customer service from employees like Dwayne, Tasha Moore, and Jayson. Customers appreciate the knowledgeable staff who take the time to explain details clearly and resolve issues efficiently. Many reviews mention positive experiences, especially when staff go above and beyond to assist, making the store a welcoming place for those upgrading their technology or seeking support. However, there are some concerns about billing and customer treatment. One customer experienced a significant bill increase and poor service from a staff member, feeling unhelped and frustrated. Despite these issues, the overall impression of the store is positive, with multiple customers recommending it for its friendly staff and quality service. Cox Store in Edmond aims to help customers stay connected at home and on the go, providing personalized support and exclusive offers to enhance the in-store experience.
Lynzee was so fantastic. We had a complicated situation that required a couple of visits to the store and she was so patient and took the time to make sure she understood what was going on thoroughly. She really went above and beyond to help out!
October 2025
Our lady was wonderful. But the waiting is always the worst.
October 2025
I'm surprised at how expensive it is and how slow the cable box's streaming apps are. I'm glad I only have to deal with it when I visit Oklahoma. I wouldn't want that kind of service for my tv.
