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January 2024 by Chris Merwin
Absolutely the best service I have ever had at an auto place. I will definitely be coming back for all my service needs. Plus their customer waiting room is cool!! Thank you!
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January 2024 by Chris H
I have taken my vehicles here for 3 years. They are honest, fair, and quick. If there is an issue afterwards they always make it right.I Highly recommend them.
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January 2024 by Annamaria Martucci
Excellent service from this business and its team of professionals. Had an underlying issue with my original car repair. They took the time to listen to me when I explained that something still wasn’t right, and they found what was causing the additional issue. It had nothing to with their work, it was something totally different. Grateful they were able to find the issue with my car.
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January 2024 by Mike Oden
I appreciate them checking my son's vehicle and it felt like they were being honest. However the bill for the towing was a major rip off. 180.00 for a 6 mile tow to the shop seemed pretty steep. And then another 110.00 to move the vehicle from the bay to the lot is just a rip off plain and simple. They know the vehicle has to come out of the bag, so you don't have a choice. Won't use them again based on the tow company they partner with.
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December 2023 by Michael Geib
Dwain's the best automobile repair shop in Edmond. They are honest, timely, and reasonably priced. While they rarely make a mistake, they will quickly own the error and fix it free-of-charge. There is no place I trust more with the maintenance of my family's vehicles!
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November 2023 by Jim Bidlack
Once again, Dwain's Automotive did an excellent job with repair of our 2001 Jeep Grand Cherokee Laredo. They repaired the driver's side power window, in record time, and now it works better than ever. Yay!
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November 2023 by Christopher St Peter
I’ve been going to Dwain’s for some time now. Michael and his guys are excellent at what they do and their prices are reasonable. Definitely recommend them!
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October 2023 by Michael Martin
Several thousand dollars in repairs and the car runs worse than when we dropped it off. After replacing the valve cover two bolt holes were stripped out and oil was leaking on the manifold creating excessive smoke. When the car was returned for service he wants to hose me for several thousand more in repairs. Mike is full of excuses and blames current issues on mechanic who repaired the car over 5 years ago. Contends that issues from prior repairs were explained, not, and nothing was documented on the work order. Avoid this mechanic.
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October 2023 by Stuart Wynne
They are always fair and respectful. I once had an issue that 4 places in one month and not one could figure it out. Took it to Dwaines and they fixed it no problems. I trust my mechanic, and that is hard to come by these days.
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October 2023 by Michael M.
Several thousand dollars in repairs and the car runs worse than when we dropped it off. After replacing the valve cover two bolt holes were stripped out and oil was leaking on the manifold creating excessive smoke. When the car was returned for service he wants to hose me for several thousand more in repairs. Mike is full of excuses and blames current issues on mechanic who repaired the car over 5 years ago. Contends that issues from prior repairs were explained, not, and nothing was documented on the work order. Avoid this mechanic.
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August 2023 by J Springer
I highly recommend Dwain’s Automotive. Michael and Alexis provide great communication and customer service. I take all of my business vehicles and personal vehicles here and have for years. Always quality work, fair prices, and stand behind their work.
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August 2023 by Kyle Olson
So I’ll try to make this as short as possible. If your traveling through town & have car trouble DO NOT bring your vehicle here. You’ll be in a hotel for 5 days waiting on a call that will never come. The lack of urgency & the SERIOUS lack of communication is a huge problem. You’d think being a family run business they’d have some empathy but there is none. They did a solid job of replacing parts that for all I know didn’t even need to be replaced. We were driving from Colorado when our AC stopped working about an HR outside of Edmond. It’s an older van & i am no mechanic but after sitting for a day or two and cooling off the AC worked again, I wouldn’t say 100% but it worked idle or driving. But knowing I still had a day or two on the road ahead with my family of 5 including my 100lb dog I thought I better do the responsible thing and go get this checked. Needless to say $1800 later and almost TWO weeks later my AC still doesn’t work. You can claim you needed more time all you want. If you couldn’t figure it out by then I’m just guessing you never would. So I’m really leaving this review not to bash your business because y’all are doing a great job of that yourselves. I’m hoping more to just save some poor family the hassle of going through the same thing we did. Good riddance ?Service: Air conditioning
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July 2023 by Mack Walker
Great experience at a great price. They don't replace items to replace items. They will try to fix the problem, not just throw parts at it.
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July 2023 by Michele Forbes
Dwains Automotive has been a trusted business that has serviced my cars for over 15 years! Dwains is professional, extremely knowledgeable, expertise on many makes and models of cars. You can always count on a job done right, and with such friendly customer service from Michael and his staff. I appreciate and applaud such an outstanding auto repair shop. When it’s done, it’s done right! Highly recommend!
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July 2023 by Coryne Morgan
The best mechanic shop hands down! Michael is always thorough, knowledgeable and explains everything so well. I never feel like an inconvenience when I ask questions. If that isn’t enough, his team is the fastest I’ve ever experienced! 1-2 days at most and I have my car back better than ever! Our family has been going to him for YEARS and we won’t go anywhere else! Highly recommend!