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June 2025 by Sunny Shane
My Firestone location off N. Western in Edmond is the best professionals there is in their work that is needed for my/other vehicle. They check everything recommend what is needed and no pressure to buy. I am elderly I trust them and they are very honest. They are friendly, kind and do extra little things that make me feel special like reminders before I leave they do this for everyone as I sit in room waiting on my car. I love the new coffee machine it's wonderful and the Mgr even showed me how to work it🥳 They rate #10 to me.
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June 2025 by Fran Allen
Very professional technicians and they resolved the issues that we were having with our vehicle.
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June 2025 by Perry Gregory
They have. Worked on my car great service guys are understanding and do awesome work
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June 2025 by Debbie Choplin
I took my car there for new brakes. I was met with superb customer service. This Firestone store at 164th & Western is a class act from the moment you enter until the moment you leave. The very friendly and knowledgeable staff gives it a family atmosphere. My car and I feel at home there!
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June 2025 by Peter Zimmerman
The people at this store are friendly and know what they are doing. Although I usually got the Mom and Pop route, Firestone on Western is one place I will continue to visit. Oh, and great tires, unlikely the crappy tires I got from a local car dealer!
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May 2025 by Kristen Foshee
My car was there all day but I received zero communication about what was completed or the status of my cars alignment. I don’t know that they even did the work.
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May 2025 by Krici Mohr
Matthew worked me into the schedule and was so helpful and professional. I am always thankful how I am treated and I always learn about my car and how things work. Jacob and Matthew are the best.
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May 2025 by Mary Jackson
Always great service! I hate car issues. They always talk straight and don't try to do unnecessary things. This service was half the price of the dealership! Staff is top notch!
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July 2024 by Adam Wilhelm
Very reliable. Great service, good price.
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July 2024 by Jerrod Davis
Aaron is always the epitome of professionalism. He builds relationships with new and old customers alike. The service is always done professionally. Christian did good work on my vehicle in the summer heat and it was greatly appreciated.
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June 2024 by Verlin Christensen
These guys are pros, they explaine what needs to be done, have fair prices, clean waiting area, and friendly staff
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June 2024 by kung fuey
When I talked to Mathew on the phone he was extremely disrespectful. It’s a real shame, because when I went into the store he was not behaving to people like that face to face. Although when I was standing in the store and listening to him answer the phone, his behavior would immediately change to rudeness again.
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June 2024 by Robert Blair
Matthew stayed late to accept my car!!!!
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June 2024 by Richard Olmstead
Matthew went out of his way to take care of our vehicle. The staff have been servicing our vehicles and company vehicles at this location for 15+ years.
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June 2024 by Chris Moore
The diagnostics were prompt and thorough. The staff was friendly and also patient in discussing my best options for my vehicle. Very professional service. I highly recommend Firestone in Edmond
