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July 2024 by Landon Ray
I was a resident at Fountain lake for a year. My lease was coming close to ending so I called to renew my lease. Just until I could find a house so I requested to pay on a month to month basis. I then was fortunate enough to find the perfect house to purchase. When I called to get information on the exit process I was notified I’d owe 3 times rent for leaving the early. Now finding out the leasing agent had signed me up for a full lease I asked to change to a month to month basis since it was within the first week of the new lease. I was told sorry, it is too late now. I asked to speak with the office manager since I wasn’t able to get in contact. Still the leasing agent never contacted the manager. Under the stress of moving into the new house seamlessly I paid the move out fee. Once moved out I brought the issue up again just to be told if I called earlier to change to a month to month basis they could have changed it. The fountain lake staff is only worried about making the most money possible without providing adequate customer service. If you want to be taken advantage of this is the company you should sign up with!
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June 2024 by david mueller
Alan is a great technician, fast and efficient, and very kind man.
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June 2024 by Logan
No issues, quiet and peaceful! Maintenance fixed things within a few hours of request. Highly recommend
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March 2024 by Austin P.
had a problem that required maintenance the other day, and the maintenance staff member Justin came to help me as soon as I was available. He was patient and waited for me to get home which goes a long way for me. he's professional, and great with animals. My dog gets severe anxiety from ppl being in my home but she loved Justin and it ended up being a great interaction. he's a true craftsman, and I couldn't be more appreciative that he's apart of the staff here. thanks fountain lake for having such a great maintenance staff. continued service at this level of hospitality has been the trend here with the maintenance staff. each interaction continues to give me a positive outlook on the complex and I couldn't be more grateful.
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March 2024 by Miles Phillips
Terrible experience. Bad customer services. Overcharges. Would not stay here again.
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March 2024 by Salwa Bensouda
The most horrible experience in my life !!!!!!! Luxury ?? lol you guys really have no idea about what that mean . Expensive for nothing not clean at all door always broken smell bad also scorpion problem spider problem never solved ! The workers think the own the place don’t even live there plus they still my husband money for clean carpet omg never see residence don’t change the carpet just clean it when people leave the appartement shame on you !!! Luxury lol 😂 stiller
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February 2024 by Araetahs Llien
This is only a question. Does your complex accepts section 8 vouchers?
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January 2024 by Michael Rinicker
Nice complex, and my apartment was nice and clean upon moving in. Staff was nice and got me in quick.
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January 2024 by Crystal Freeman
Maintenance staff took care of my request in less than a days time. Very impressed.
Thank you!
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January 2024 by PK Hooten
great maintenance!
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January 2024 by Glenna Muir
The best place to live ‼️ Alan Levine and his maintenance staff are the best ‼️ Any time anything needs attention or fixed, it is taken care of in a very timely manner ‼️ The office staff are very friendly and accommodating ‼️
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January 2024 by KW Kemp
Excellent maintenance
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January 2024 by pam farris
Fountain Lake staff is always ready to help and respond quickly! When snow and ice hit they are out promptly to clear paths so we can get out for work or supplies! I appreciate you guys!
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January 2024 by Alexa Smart
The management is amazing!
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January 2024 by Rebecca Broddle
Maintenance guys are excellent. Alan called back right away, and showed up soon thereafter
