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December 2024 by Chris Buckingham
I'm a 54 year old vetran man with a bad arm and wanted to take a minute to thank James in the receiving department for Bgoing out of his way to assist me this morning. I'm not surprised by his effort being that he too is a proud vetran. He not only assisted me loading a 130 pound tarp into my truck and also took a brief moment to share a little about himself . What an amazing young man . Thank you James B for your service to our great country and going above and beyond to help another vetran in need. What a great hire for home depot.
Thanks again
Chris B
USMC
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December 2024 by Anant Kumbhar
Excellent
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December 2024 by Robert Spencer
Need to open registers and get rid of the self service.
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December 2024 by Dr. Kelly O'Bryan
Friendly and fast had the pick up order ready to go
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December 2024 by Amir Janaki
I finalized my order for entry door 30 days ago ,
They scheduled it for yesterday, when I met installer I noticed the door is totally wrong so I sent it back and went to the store to find out what happened, what they said was sorry we don’t know what happened, we know that we don’t have the door you ordered it.
Very disappointing!
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November 2024 by Love for Science
They will help you with whatever task you have!
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November 2024 by Jody Herron
Was looking for flower pot for inside plants. Salesperson told me it's out of season. I've never known inside plants to have a "season". Seriously..
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November 2024 by Krissy D
I love going here just because certain employees strive for Customer Satisfaction! I want to give a special thank you to Mgr. Jay and Jessica! They solved a problem I know no one else would have even tried or thought about. Georgian is always a pleasure taking to you. This lady is always I mean always happy and she will smile at you just to see you wipe a frown off your face!! Victoria I believe is her name you rock! These people truly have a great customer service strive about them because of them I come back because I never have to worry about how I'll be treated!
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November 2024 by Heather Schafstall
My husband cut his thumb at another store so while HD we bought a first aid kit. Shirley helped us open it (with scissors) and then proceeded to make sure we had all the band-aids we needed! She then found us some help to get and load the fence pickets we came to get. Shirley is awesome!!
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November 2024 by Thompson Homestead
Excellent & Professional Service!!!
Today I went to pick up an online order that was supposed to be 2 of each and I only received 1 of each. The customer service lady sent me to see Amy & Alex in flooring and they not only solved a very simple problem with a great solution but were also very patient and tremendous in helping me to understand the issue. Thank you for having such great service and support from these two young ladies Amy & Alex!
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October 2024 by Deanna Reyes
Staff are nowhere to be found no help what so ever we ask for help at a register she called but no one ever came. This is Edmond Home Depot . OKC home Depot help us the same.
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October 2024 by Stephanie Sandberg
I don’t normally complain about customer service at this location it’s usually one of my favorite stores however tonight was a completely different experience. I don’t know if it was because it was 7:00 at night and they had their B team on staff but after asking 3 different people where am item was all we received was a point in the direction and they moved on. Not one person offered to help us, I guess we were asking too much to have them walk to the isle and show us. Once we finally found what we needed we headed to the salt for water softeners. They keep all the salt near the exit doors and as we were walking to the salt we were stopped with a hateful “can I help you find something” I said we need to grab 4 bags of salt, are we not allowed to take the basket? No, you’re not allowed to cross this yellow line! By this time I’m thoroughly frustrated by the lack of help I told the young man if you’re not willing to allow people to load their cart then you need to move the salt! His reply and confused look on his face was well I suppose if I’m standing here watching you, you can take your cart over there “ We loaded our salt and went through the self checkout because it was the closest and he stood right next to us making sure we scanned every item! We are an older couple, looking at us you can tell we are not capable of grabbing a 40 pound bag of salt and run out the door with it. Do better people, it doesn’t cost you anything to be nice, as a matter of fact you are getting paid for it, it’s part of your job in the customer service industry.
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October 2024 by Joyce Dickerson
Good service.
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October 2024 by Chris Lott
We had a heck of a time getting our sliding doors delivered using the delivery company that HD contracts. Because of all of the issues with that company, the store manager herself and her husband personally delivered the doors to our house build. I hope HD looks at better options for their delivery services because it almost cost HD the purchase. We're thankful for the excellent service by the HD staff and their efforts to bring this to a positive outcome. 🇺🇲
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October 2024 by Enrique Rodriguez
Love my depot trip's
