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February 2024 by Makayla Boynton
I swear if Google had the option to rate this damn location 0 stars i would. first off this place lacks communication regarding people tax refunds and they will enter wrong information on your account and will not fix or will try to help the screw up on their behalf. multiple people will misinform you different info at that location they don't know what they are doing there. Please watch out for MARY CALLAGHAN she is not for the people and will screw you over and will not care about it... this place lacks accountability and integrity as a place of business.
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February 2024 by Kelly HAMILTON
Careful they can't even find you in there computer system ya made me feel at ease lmao.......
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February 2024 by Anissa Roark
The only place I have ever done my taxes! Always give me my max refund and help me through any issues!
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April 2023 by Michael Meyer
#Veterans, #Beware, #Unprofessional, #PoorAttitude, #RudeI'd give zero stars, if possible. The previous year was very expensive, so this year I tried to use the free version (not 100% intuitive). At any rate, I had some questions to ensure I was proceeding correctly with some Veteran tax exemptions, and the associate that called me back, Tim, was very rude, short, and spoke in a very condescending manner! Look, Tim, if you're having a bad day, you definitely don't take it out on your clientele, and no, Tim, I wasn't done with my questions; however, your attitude told me all I needed to know.Regardless, if that's how H&R Block's “Tax Pros” treat their customers, remember I don't do this for a living, I will happily take my money and any future recommendations elsewhere.This complaint is for the location on Broadway Ave in Edmond OK.
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March 2023 by Greg Mitchell
It's so much more relaxing to know that a professional was the one that prepared and submitted our taxes. We have used HR Block for years and will continue to do so. I don't want the headache.
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December 2022 by Brandon Friend
Terrible place to get your taxes done used them several times but this year was the last that’s for sure. Very unhelpful employees then you pay for audit protection and stuff when they don’t even help you on audits. Jennifer one of their employees are terrible and has no customer service and the tax preparer that did my taxes messed up stuff which has caused me to be audited and still to this day haven’t received my taxes because of them. Definitely would never recommend to my worst enemy
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April 2022 by Michael Kaihlanen
Worst tax advise ever, do NOT use this company they will steal literally your entire tax return by using their Emerald Card. Stay Away!!! BBB has also been contacted and they have multiple cases opened against them right now!
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April 2022 by Donald Conant
We have always receive superb service when we get our taxes done.
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April 2022 by Billy Bird
They did exactly what I needed !! Next year they are a go to and every year after that !!!!!!
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March 2022 by Sherry Gibson
Nobody knows what will happen through a year. Especially when you're close to 80 years old.
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March 2022 by Travis Darden
Excellent service
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February 2022 by Kristina Leach
The lady was fast and friendly
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February 2022 by Clay Mcdaniel
The tax pro I had messed up my taxes so now I have to send amended return and they don’t want to give me my tax prep fee back even tho it states on H&R Block website that is the case.
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October 2021 by Susan Sanchez
Cost me alot of my return very expensive I feel taken advantage of by the pricing 2 small forms cost me 69 dollars totally ridiculous
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April 2021 by Christian Colburn
Not a 5 because it's costly but the people there are great
