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November 2023 by hannah Moseley
The customer service was out of this world. I was very impressed, and happy with the person we worked with when buying a car. Also, the person we worked with when financing our vehicle was great. All of our questions and concerns were addressed and answered professionally. If I ever am in the market for another vehicle I wouldn't second guess as to who I will be using when that time comes.
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November 2023 by Nickole Clark
My experience with purchasing mycar was extremely pleasant mainly because of the top notch service provided by Ahmad. He was awesome, not pushy, very professional and friendly. The positive experience continued with the finance department. Sébastien was able to provide efficient service and recommendations that were truly helpful! Thanks!
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November 2023 by Steven Braddock
Laura Bell at Jackie Cooper BMW was amazing. I live in Texas and the Dealership is in Oklahoma. She was very honest, upfront, and trust worthy. There were no hidden fees or cost that were not negotiated. This was a very clean and smooth transaction. She responded to me promptly as questions came up. I had already ran all the calculations prior to seeing the final deal sheet via email and it was perfect. That is what made my decision to drive out of state and deal with Laura even though I had a local dealership. Jackie Cooper and Laura Bell exceeded expectations and I would definitely purchase from them again.
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November 2023 by Laura Dobbins Mommy/Realtor Extraordinar
Mark Meyer was amazing to work with. I was left to my own while in the parking lot (which I prefer... I don’t appreciate vulture sales), and then upon going inside, Mark was happy to help. He answered any questions I had, was knowledgeable, and kind. We worked a deal before he ever pulled my credit. Mark made me feel like a valued customer, and like we'd known each other for years instead of having just met. Leslie was quick with paperwork, not overly pushy on what warranties and services I should include in my purchase, and personable. I can only hope Mark is still working when I'm ready to buy my next vehicle in a few years. I would highly recommend this dealership. My vehicle was fairly priced and they gave me a fair price on my trade as well.
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October 2023 by Randy Hamilton
It’s not easy going to purchase luxury car like a BMW. We had a terrific salesman by the name of Monroe Hinton. Be sure to ask for him. He has a lot of experience and knowledge. We were pleased that we got him. He provided tons of information and assisted with the whole process. We really enjoyed the Jackie Cooper facility. They really care about their cars. We had plans to shop at a number of locations but ended up making that the spot for our purchase.
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October 2023 by Northern Exposure
Excellent dealership. Very straightforward transaction purchasing an M car from a distance. They got everything just right from initial information gathering to finance to shipping - all with excellent communication. I didn't even have to request enclosed shipping; it was already the only way they do it.Our salesperson Jay was fantastic from start to finish (highly recommend working with him).They are also a large enough dealership/auto group that they have proper departments dedicated to the all of the administrative steps - something that was well-appreciated as we stepped through the purchasing process. All concerns were heard and addressed with excellent customer service.After the paperwork process (very smooth), the car arrived quickly and so far is exactly as described. Frankly, I wish they were our local dealer!
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October 2023 by Katrin Kuhn
It is such a pleasant experience to shop cars at Jackie Cooper. Everyone is friendly, welcoming and transparent. We just bought our fifth car from them in three years so I think that speaks for itself.Ron Stafford is an absolute star; he feels like a family member now. We have tried looking in other dealers but always come back to Ron, because he’s honest, listens to our needs and is simply a great guy.
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October 2023 by MichaelHardison Official
Really good buying experience! I bought a mustang that I had been looking for forever. Mr Kalidy was the best salesperson I could of possibly asked for. Answered whenever I called instantly. Got every piece of information I needed as well as got finance to give me what I wanted. Truly a good guy! Will definitely do business here again.
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September 2023 by Emily Ngo
Gary Greeson helped me with my purchase and I am very happy with my order. He got all the information and order ready and he was prompt and informative. My order was said to take 45 days but it came in earlier and I was very happy with my vehicle. Gary helped with all my questions and concern and I never felt helpless. Thank you Gary again for your help.
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August 2023 by Sandra Yates
My experience at Jackie Cooper was literally painless. No haggling. Professional and straight forward service. Financing was a breeze and the customer service is exceptional. I bought my first BMW a couple years again and came back for my recent purchase due to the excellent customer service! You can’t go wrong!
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August 2023 by Brett Wible
This was the best car buying experience that I’ve ever had. I went to the dealership not knowing much about the brand but, luckily, got to work with Carly who patiently answered every question I had. After sleeping on it I made a decision to buy. I contacted Carly again and she made the entire process quick and easy to work around my schedule. I 100% recommend this dealership to anyone looking for a top notch buying experience!
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July 2023 by John Guerra
This is long overdue, but if you’re shopping here, work with Dalton Orr. He’s an excellent salesman, and person overall. Holds his job and himself to a high standard. I asked something simple of him…” let me know when you get another accord in.” He held his end of the bargain. He kept up with emailing me when he got another in his lot every single time one popped up. He’s very kind, and not there to screw over his customers. Overall a great experience, and I for sure know where I’m going for any information on my car needs!
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July 2023 by Alicia Moore
Best experience I’ve ever had buying a car!! Martin & Roberto were very personable and genuinely wanted to help us get the best deal. They went above and beyond through out the whole process and I’ll continue to buy future cars through them. Highly recommend them to anyone looking to buy a new car!
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July 2023 by pontiacls62002
Jackie was the most helpful and nice sales person I have ever had the experience of buying a car with. He listened to what I wanted and what I needed and where I wanted to be and he made sure to take care of me! The woman in finance was the nicest and didn't try to get me to buy unnecessary things. I would highly recommend this dealer and the folks who work there, as they treat you like a human being even so much as calling to check in on you after you've purchased a vehicle!! I will return here for future purchases.
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July 2023 by Matt Steege
Great sales experience from start to finish. Went in looking for a certified pre-owned Audi or BMW and they had a great selection. Will was extremely helpful and invested in us getting the right car. We ended up looking at some 2024 Mini Coopers, and the wife loved them. Great car with everything we were hoping for, and a joy to drive. Smooth sailing from there and we are satisfied customers. Thanks Will!
