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November 2023 by Bob Ellis
Kelsey and Rebekah did a wonderful job getting me out of a bind! I can’t thank them enough.
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October 2023 by Katie Rieder
Kelsey and Jenna were extremely kind and helpful while I was getting my ring resized! They made the process very smooth and stress free!
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June 2023 by Julia Eimert-Brown
Rebecca was great! Patient with me as I chose a gift for my son's wedding this week. Thank you Rebecca ?
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June 2023 by James Brenner
Wonderful customer service! Really helped us find what we are looking for :)
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May 2023 by Franklin Albrecht
Kelsey helped me find the perfect engagement ring and saved me like $400
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May 2023 by Erin Duncan
I recently visited the Kay Jeweler Store in Bryant Square-Edmond to purchase my daughter a college graduation gift. I came in looking for diamond stud earrings. The selection was broad and I was helped by Rebekah and Kelsey. Both ladies were very knowledgable and helpful when picking out the perfect pair. I would definitely go back again for my next jewelry purchase. Thanks so much for the professional service.
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April 2023 by Riley Gautier
Kelsey and Rebecca were patient, kind, and helped me find the perfect ring! Had a great time here :)
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April 2023 by Savon Knight
Kelsey at the Edmond location in Oklahoma did a fantastic job on helping me pick out a gift for my girlfriend.
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March 2023 by Luther Torrez Jr.
So great, exceptional service from Kelsey, Jenna and Rebekah The best customer service at any jewelry store they are must visit for all your jewelry needs!!!!
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March 2023 by michael ervin
Such a wonderful place to do business. Best after the sale experiences. We highly recommend it
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February 2023 by W Derr
Awesome service! The girl that helped me was very nice! Third time to this location
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July 2022 by Joseph Buchanan
do not buy anything there when you take your jewelry in to be cleaned they dont log it and then when you need to warranty jewelry they dont do it and say you did not keep up with your inspection dont not use kay jewelers do not use someone else fo not
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June 2022 by Amanda Buchanan
I only put one star because negative stars was not an option. Worst store experience ever......I just visited the Edmond Oklahoma Kay location which is where I usually go. I had gone in to get my 6month jewelry inspection for all my pieces as well as a repair on a sapphire ring that I had just had repaired in January 2022 when I had my jewelry inspected last time, we were not greeted when we walkwd in like we usually are. The manager (Kelsey Wegmiller) was very very rude and told me all of my pieces were not showing in my jewelry box, I overlooked it and explained to her where and when I bought each piece and that we had supposedly had this corrected on a previous visit (before the January visit) she continued to have attitude and told me that none of my pieces show being inspected since 2020, even though most of them had even had repair since 2020. She told me that none of the previous employees had logged my cleanings or inspections so I would have to pay for repairs on any pieces except the sapphire ring that was repaired in January. I asked her how her employees negligence was at all my fault especially since she could see I was there in January. She got very rude and told me that was not her problem that previous employees had not logged the inspection. I continued to try to show her proof that I had kept up with my inspection and repairs and she said she don't care since they were not logged. During this time another employee was cleaning and inspecting my jewelry. After the worst visit to a store ever I agreed to get the repair on the sapphire ring again, same one as January and I would contact customer service regarding the other inspections. She gave my jewelry back and my repair receipt was kinda flung at me and I left. If I am not mistaken yet again I visited a store got my jewelry inspected and cleaned, was denied the right to get the repairs that I purchased the guarantee for, and I did not see her or the other person log my inspection. WORST VISIT EVER. My husband was ready to just return all of the jewelry purchased just to never have to go to a Kay ever again, I have never been treated so rudely in my life for someone else's error and negligence. I will be going online to do a review regarding my visit, no customer deserves that kind of treatment especially when they can prove they had regular visits and repairs. (Manager was also dressed very inappropriate for her job position)
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April 2022 by Will D.
Shoutout to Kelsey for the free watch fix. I was afraid I'd have to buy a new one but she cranked out a makeshift repair like it was nothing. She wouldn't take my money but she has my gratitude!
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February 2022 by Dennis Diedrich
I want to take a moment and thank the ladies at Kay jewelers. Michelle and Carol were so helpful with all my needs. It is so refreshing to read reviews and experience the exactly what other customers have written. Thank you ladies it was a true pleasure.
