Kohl's is a department store that has revamped itself with improved clothing options. It carries favorite brands in fashion and footwear for an active and casual lifestyle, as well as beauty products by Sephora. The store aims to fit different personalities and budgets. While the selection for some items, like women's shorts, can be lacking, many find what they need. The sales people are often helpful, friendly, and professional. Associates at checkout provide awesome customer service, helping with coupons and discounts to make the experience easy and pleasant. The Sephora inside Kohl's receives particular praise, where associates are patient, kind, and honest. Shopping is described as safe and easy with hassle-free returns and free store pickup. Customers can shop in store, online, or on the Kohl's App.
Love this store. Always have great selections, great customer service. Clean well organized.
August 2026
I went to Kohl’s yesterday, and Hannah at the register was very kind and helpful. She made checking out quick and easy, and her friendly attitude made my shopping experience even better. Great customer service!
July 2026
I bought two new pairs of pants from the same clothing line. I washed them both before I wore them, and both pairs came out of the wash with small, frayed holes. Just from one wash. Took them back and was refunded my money; no hassles. I wish the stores would carry more natural fabric lines.
