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September 2023 by James Luster
Penny is great. Communicative, and to the point. Discussed misunderstandings, and cleared up the fog of insurance companies
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July 2023 by Dscottff127
Great team that takes good care of my insurance needs!! Pleasure working with them.
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May 2021 by Chrichelle Fernandez
We LOVE Penny! She has always been so helpful over the years with making sure we have the best pricing and coverage for our auto and home coverage. She's very responsive and personable. Highly recommended!
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May 2021 by Mari Flores
Penny and her team have always gone above and beyond to help answer all my questions, find the best fit for me and continue to keep my interest at the forefront. They have treated me with top professionalism and respect. I highly recommend Penny and her team!!
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May 2021 by Levi Lewis
We love the service and personnel at Lortis & Wetzel. Everyone is kind professional and prompt with recommendations and accommodations. We have and will continue to recommend to others!
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May 2021 by Nicholas Nguyen
Excellent customer service, great communication. Been with them 5 years with no problems! thank you!
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May 2021 by Austin Morris
Call or email only but still hassle free and fast quotes
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June 2020 by Valerie Bookout
Your agents listened, gave appropriate help, and made our lives easier when we needed to add and remove vehicles from our policy. Your agent also made a very good recommendation that helped us deliver a car to a family member. The team gave above and beyond usual service.
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June 2020 by Dr. Scout Cloud Lee
I feel like you know and love me. I feel like we're friends. Love that. You are always quick to respond. You are definitely my team...since back in the day when we were Spirit Insurance. (Which is still what I have in my address book)! If great service, served with a smile is important to you, give Loftis and Wetzel a chance. You'll really be glad you did!
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June 2020 by Sherri Parker-Evans
Great Follow up on my policies to make changes when they come available.Saved me almost $800.00 this year on my home owners Insurance.
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June 2020 by Chase Dickens
Customer service has been great - specifically response time and follow-through.
