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February 2024 by Goatee Santa
Customer service is at par with hiring this generation that doesn't k ow how to acknowledge anyone. But the corporations allow it because they have some "degeed" kid that read about customer service with his underwater basket weaving degree but has never given it or taught it correctly. Sick of laziness.
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February 2024 by Brandon Wilkins
It takes forever to get help getting crickets even when there are no other customers in the store.
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February 2024 by Lucy Kimani
That's my best store where I get everything I need for my sweet pet, Bella
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January 2024 by Celeste Bennett
This is the only petco I go to. They’re really nice and even refunded me a new heat bulb for my snake since the one I bought blew up. 100% the best customer service.
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January 2024 by Kay Montgomery
Friendly receptionist who scuttled dogs away from each other! Doctor was very kind and good with my dog! Appointment was great!
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January 2024 by Elizabeth Jones
Staff all very friendly! Report we were given did not have corrected age/the correct breed/was half in the wrong pronouns (she for half when it's a he). The coupon for the initial visit is very nice.
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January 2024 by Em ..
Got two separate same day delivery orders from this place: the kind where the Store Shoppes them, and then someone picks them up to deliver them to you. I ordered wellness core ocean blend. First bag expired in NOVEMBER of 2023. Called customer service, had a replacement bag sent. It was delivered the next day at 8 PM. Looked at the expiration date, and it was exactly the same as the first bag. So they must have just been pulling them off of an expired pallet. Had to wait on hold with customer service again, to finally get a refund and got it from Chewy instead, which expires in 2025, and goes to show just how old the bags of food that I was given were. Go elsewhere for your dog food. There are a few nice kids that work there, but overall the people just do not care, and clearly their quality control leaves an awful lot to be desired.
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January 2024 by Matt Brooks (KickinIt87)
Everything for your pets.
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January 2024 by R
Half the time what it shows in stock isn't. They need to do a better job with inventory
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January 2024 by Moon Walker
The only reason this isn’t a one star is because of the single employee who helped me. The service was terrible, I waited for fifteen minutes at the register for someone to come and help me. Most of the employees were in the grooming station and even though I was right in front of them, they completely ignored me. I had to walk to the Medical station to finish my shopping. The employee there was helpful. Still sucks that no one actually came to help me, and I had to go find someone.
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January 2024 by Lisa Neal
The updates look great and more welcoming Staff is helpful
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December 2023 by Lisa
Took my dog to get rabies shot. And staff was exceptional. And my dog was very pleased with the service. And that's what counts.
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November 2023 by Chelsea Hughes
Arley is the best! I was struggling trying to find a harness for my new pup and she helped me find the perfect fit and showed me how to put it on her safely! She also gave me tips to teach the pup her name and how to sit. we will always be coming to this Petco! Thanks, Arley
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October 2023 by Tracy Alvarez
Our dog died unexpectedly and Dr Logan was so supportive and helpful. The assistant was too but I don’t remember her name. They took care of us 100%.
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October 2023 by Ashley H.
My review is for the Vetco staff located at this store. I brought my partially blind & deaf dog, who's quite scared of the vet, to this location for a vaccine and the staff was absolutely amazing. They did such a fantastic job working with him and were so understanding. I was completely blown away by how kind & wonderful the staff were to work with.