PostalAnnex is highly praised for its friendly and helpful staff, with many reviews highlighting the excellent customer service. The team, including the owner, is known for being knowledgeable, efficient, and willing to go the extra mile. Customers appreciate the quick service, especially for shipping and package handling, and note that the staff often help save costs and ensure the safety of items. Many customers prefer this location for their shipping needs over other carriers like UPS, USPS, or FedEx. The store also offers cute cards and maintains a welcoming atmosphere. Overall, PostalAnnex is trusted for fast, reliable, and friendly service, making it the preferred place for sending packages and handling returns.
Stephen did an incredible job packing a fairly heirloom. I had a stained glass door I was worried about, and the amount of detail and packing that they put in it was above and beyond. Everything arrived just as it was when I left it in their hands for an across the country freight delivery.
May 2026
Helped me get through a nightmare out of country shipment and handled it completely. Nicest and most helpful people work here and run this business!! Five stars!
July 2025
They have the best customer service! They are the best!!
