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October 2025 by June Reeves
Ryan was very pleased. Explained everything and is just a phone call away.
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September 2025 by Marla Lovett
Ryan thank you for helping with my auto and renters insurance payment.
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September 2025 by Connie Smith
So far I like what I got from Megan O'Neil, she stuck with me on the phone answered all my questions, gave me a few of her suggestion, got my deductible way down and lowered my cost. Really nice, kind, courteous, knowledgeable, patient and professional
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September 2025 by Joann Anderson
Very friendly and helpful. Enjoyed talking to Ryan.
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September 2025 by Kimberly Phillips
Quick professional service!
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September 2025 by john croslin
Very disappointed
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August 2025 by Railene Eaton
Lainie was really amazing with helping me today very kind and patient even when i talked her head of she calmed me and help me lower my rate the women made my day some much when i hung up i was crying good tears thank you so much lainie!
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August 2025 by Natalie Tomlin
Poor communication. Previously sent an email asking a simple question and didn’t receive a response for 2+ weeks. Only got a email response once I called about it. Recently called for a home insurance quote and was told I’d get a call back from someone in the office and never received a call back.
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August 2025 by Apache Coyle
Magan O'NEIL was amazing loved talking with her she was the best
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August 2025 by Joe Austin Athimala
The Allstate auto insurance had the best rates, so I switched from Statefarm.
However the app itself is downright bad. The user experience leaves a lot to be desired, the drivewise feature is turned on by default.
Also, reg this agency, they never pick up my calls or respond promptly to emails most of the time. When they do answer my calls, the employee gives me their direct line.
When I reach out on the direct line next time, a new employee has come in and they're clueless about my previous correspondence over phone.
The employee renege rate appears to be very bad here.
I have canceled my policy with the company. But I would have remained if :
1) The app was better.
2) The agency was more prompt and responsive.
But sadly, I'll have to switch to a different carrier with a better agency.
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August 2025 by Shawn Brownlee
Lainey is really good help an does whatever she can to help!!!
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August 2025 by Melva Folsom
Ryan was great to talk to and gave me great information on Mustang, Oklahoma. He made me feel like he was a friend I've known.
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August 2025 by Christina Rackley
Lainie has been wonderful to work with and answers all of my questions in a timely manner!!
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July 2024 by Elizabeth McCurley
I would have given a 5 if the web site could explain how to add a second drive to the safe driving.
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January 2024 by David Stanfield
Shawn and his team have been doing a great job call to check on us just to see if they need to do anything great people ?
