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February 2024 by Jocelyn TT
Horrible. The wait was atrocious, I used to work at another tropical smoothie cafe and the way they make food at this location is bad. They forget sides, put orders in wrong, and forget sauces. They need to get new workers or switch something up.
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December 2023 by Matt Flick
I recentkr ordered through the drive through. I was the only car in the queue. They took my order and I waited for fifteen minutes at the window for anyone to come. I knocked on the window once, but there was no answer. When I gave up and abandoned my order there were 6 other cars behind me that I could see. Terrible service.
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November 2023 by Danielle Sigle
I waited 15 minutes in the drive-thru for my smoothie (I was the only person in line) and when they opened the window, they had the most inappropriate music playing. I heard probably 4 different bad words in just the few seconds it took for him to take my card and give it back to me.
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September 2023 by Scott K.
I'm not one to write reviews and complain, but I'm so over this Tropical Smoothie I don't even know how they stay in business!! I don't know think there's been a time I've made it through that drive-thru in less than 10 minutes even if I'm the only one in line. Then today was the last time I'll go there. As I again say in that damn drive-thru I look in the window and the kid "making" my order kept spotting to text on his phone!! If there's a managers or even the owner reading this, you seriously need to get your employees in line or for God sake get new ones.. Good luck..
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August 2023 by sharon copeland
I really enjoy the smoothies that Tropical Smoothies offer. A great snack between meals
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August 2023 by Alex Glover
Ohhhhhhh….. it was so good. I had the chipotle chicken club. Service was fast too. It was my daughter’s idea today. Great idea
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August 2023 by Kay L.
people there are usually pretty rude. they made my sister cry one time with their poor helping skills and attitude. food is actually pretty decent but just expect bad service and rude people when you show up.
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July 2023 by Robert Grigsby-White
Wow.. first bad experience at any location.. I visit this location more than any other.. ordered a cheese only quesadilla no meat.. I mean so thin and dry and no salsa with my order.. second time ordering one at this location.. first was so good I had to go home and try to replicate it lol but this time it was an epic fail.. And this peanut butter cup smoothie is ok.. could be better if the ice chunks were blended a lil better.. getting through the smoothie it was big clusters of peanut butter banana and something else.. Not the best service today..
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June 2023 by Wilma Riley-Jacobs
Love the sweet & Spicy Flatbread. And smoothies are the ?
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May 2023 by Shay Graves
They were super nice and didn't try to rush you at all!!
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April 2023 by P B
Went to the drive though and ordered a sandwich. I was told it comes with a side. I chose the sweet potato option. The attendant informed me they were out of that option… My choice was a snickerdoodle cookie. The attendant let me know she “couldn’t” do that substitution, but was willing to add it to my total, in turn, costing me more money. The person taking my order happened to be the GM of that Tropical Smoothie and was very rude in asserting her limited authority. I told her it’s not my fault as the customer that a side item is out of stock, I’d like the cookie, I think that’s reasonable. She refused and ultimately lost the $13.00 sale over the much lesser price of a cookie lol. I’d be looking for a new GM! The food isn’t too amazing to find a different venue. This is my second stop at this place and the first one wasn’t a great experience either. Won’t be returning…
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April 2023 by Janet Walker
I used to love this place. Won't return. It's been a while and now I remember why. I am gluten free now due to an intolerance. They don't have any food options besides salads. So I order the chicken Ceasar salad, island green smoothie and my side was an apple. My apple was so small that I was shocked. Like the size of a cutie. I opened it and it was rotten. They wrap them in plastic. My favorite smoothie tasted like straight kale. They didn't even provide my bag with napkins or a fork for my salad. I picked this order up on my way to work. So had to find a utensils from a local business. Embarrassed. I paid $14 for this mess and the salad was mainly chopped Lettuce. Never again. Used to love this place.
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March 2023 by inmaar01
This Tropical Smoothie is good half of the time. They sometimes make a good smoothie, other times it’s basically just flavored ice chunks you are getting. It’s also extremely slow which is always annoying. But if you are going to be slow at least make a good smoothie in the time I’m waiting not just a sub par ice cup of crap for $7.
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December 2022 by Megan DeSpain
I’m not even sure how this location is still open. Every time we’ve come here since moving to the area, it’s been a disappointment. The first time we came in, we ordered and stood there. The lady standing next to us informed us that she had been waiting on three smoothies and a quesadilla for an hour and twenty five minutes. We stood there for a few minutes more, watching the employees stand around and talk without even trying to pretend like they were working before we canceled our order and asked for our money back. The lobby is never not full of people who have been waiting an absurd amount of time for simple food or smoothies.It’s never not a dumpster fire when you walk in. The employees are rude, it’s not uncommon to stand at the register for several minutes while employees keep looking over their shoulders without acknowledging us. I assume they’re hoping that we get frustrated and leave without troubling them. It usually works because beyond the long waits and rude employees, this place is always disgusting. Every surface in the store is sticky and it has never gotten better. The employees tonight weren’t wearing gloves and one would lean over the food he was making while running his fingers through his hair.My suggestion is to drive the extra distance to Smoothie King. You will probably end up doing it after you can’t get your food at this place, anyway.
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November 2022 by Kuty Hooves
I always love coming here for the food, but the speed/service is not amazing. I usally have issues with this location with friendliness or timing, I don't recommend drive though from opening to about 4pm. Which I assume is due to the stress put on the workers in the morning.I do have good experiences on the later shifts, especially when dining in.
