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October 2023 by AM GARCIA
Devin... it certainly is a pleasure meeting you. Finally, someone at Verizon really goes out of their way to look for means & ways how to resolve my phone's "nagging" issue. You are so detailed oriented, very efficient & knowledgeable. I am thrilled that FINALLY someone at Verizon is able to help me. Thanks a million, Devin.
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October 2023 by Joy Bilger
Devin is spectacular. I came in from a different store and he set me up, taking time to transfer phone backup, and put on screen protector. All with a smile and pleasant. Unlike corporate stores. The corporate stores can learn from them.
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September 2023 by Sheri Westover
Devin was great! I'd lost my phone and he had me up and going with a new one in no time. Found my insurance and hooked me right up. Great job!
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September 2023 by Euealle Webb
DevinHe was amazing! He fixed my phone and didn't make me feel stupid! I give him 5 stars?E. A. Webb
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August 2023 by Google user
We visited this location today to switch our phone service. From the moment we walked in, we were greeted with a smile. Luis Castro and Joe were Amazing! Customer service was top notch from both associates. We were having issues with our previous carrier and Luis went out of his way to assist us and was very patient. Best experience we have had! Thank you so much for the hospitality Luis Castro and Joe! Travis and Nanci
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August 2023 by Nanci Makowitch
We visited this location today to switch our phone service. From the moment we walked in, we were greeted with a smile. Luis Castro and Joe were Amazing! Customer service was top notch from both associates. We were having issues with our previous carrier and Luis went out of his way to assist us and was very patient. Best experience we have had! Thank you so much for the hospitality Luis Castro and Joe! Travis and Nanci
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August 2023 by Hayden Drake
I took my Galaxy S10e in because I suddenly found myself swamped with phishing texts that I just could not make stop, and I figured I'd have a rep look at it and go ahead and look into upgrades. I was helped by Jake (not from State Farm) and he fixed the spam issue immediately. I was expecting to maybe get $30 for my old phone as a trade in (in excellent condition just out of date) but Jake got well over $400 so that alone made the experience satisfactory. Jake made sure all my data/apps etc transferred, put the new screen protector on for me (which I appreciated because there's always an air bubble I can't get rid of when I do it myself), helped me find the case i wanted and helped me select a set of Bluetooth ear buds without trying to upsell to the most expensive option. Great experience.
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August 2023 by Terry Foley
Devin was great in helping us with our new phones very knowledgeable and works for the customer. True representation of a genuine sales rep.
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July 2023 by linda koch
Devin Drummond helped me set up venmo, cash app and paypal! Great guy i would highly recommend!
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July 2023 by Dyan Mann
Luis provided excellent service! He was very patient and went out of his way to help. Rockstar!!!
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July 2023 by Jessie Kennedy
Devin the guy is great that helped me he gets a 10 star a double 5 star!
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July 2023 by MechanicalReapr
Hunter G. went above and beyond to help me with a phone PIN issue. Super nice and patient!
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July 2023 by Lara Walsworth
Cedric and Devin were very helpful! We were able to upgrade all our phones and got amazing discounts on their trade in values. Both employees took the time to listen to what we needed, and offered exceptional service. Thank you!
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July 2023 by Suzanne Conant
Absolutely the very best customer serviceHunter G was fantastic & patientDevin was helpful as well
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June 2023 by D. Knight
Immaculate customer service from Cedric and Hunter. The best service I've received from any Verizon store in the city! They took the time to assist me and educate me on operating my new phone. They were patient and have great interpersonal skills. They both displayed the epitome of what customer service looks like! It's good to see it still exist at a high level. Thank you gentlemen!
