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December 2023 by Greg Darnell
If I could share less stars I would. Don’t understand why this staff is still working. Missing packages, lost packages, and when you try to reach out for help…. Rude employees. This is the standard.
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December 2023 by Matthew Davis
I usually don't go to the inter-webs to complain, but after watching the mailman drive past our house, then marking a package as no access to delivery location; I'm sorry my mailbox wasn't good enough, nor the front door. Funny how they had no problem putting the mail truck in park and walking the neighbors package to their door just moments before.
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October 2023 by Jabreal Arrington
DO NOT BUY A P.O. BOX AT THIS LOCATION. Every week there is an issue with my packages getting delivered. Amazon will say the package is delivered and the workers say it was not delivered. If I am paying for a P.O. Box for mail to get delivered here, why am I having so many issues? Do not waste your money.
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August 2023 by Tracy Mohler
So it seems the post office here in Elgin can just give away your package to whoever comes to the window and asks for it. I have ordered this items in the past and it was small enough to fit in the lockers, however, this one was not left in the locker. Tracking said it was delivered to the post office on the 17th, my son checked but there was no key for a locker but it was after hours. So we go back on the 18th, still nothing. Tracking said it had been delivered. So I go in today the 20th to the counter and nothing. The post master checked and said it was picked up on the 17th at 4:00 So they do nothing to help me resolve the issue. They gave away my package to someone random. The only person it could be is someone at the post office. Only two people knew I was getting a package. My son and myself. I have lost the money from the order and have lost the items. Either someone at the post office is taking the items for themselves or there is a thief at the post office working with someone on the outside. I guess I need to contact The post master general.
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August 2023 by Terra Gilbert
The Establishment isn't well taken care of don't even have the proper change to give someone back or cash a money order from them they really need to do better
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April 2023 by JG
Closed at lunchtime! While this may be a smaller operation, I expect a Government ran facility to be open at a time when ppl (the customers) can actually get there to use it.
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May 2022 by Mark Soto
Worst usps to deal with they proclaimed they attempted to deliver my package and left a notice there was none it said they will redeliver the next day on the website I purchased the item on then the next day there was nothing again no package I asked the mail man he said he did not have it I had to physically go inside the post office to pick it up after today I want no business I will get email billing to get my bills they only deliver anywho
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March 2022 by Jason Armstrong
Well it's a very clean Post Office but the building has no character like the old post office building. The people here do a great job. Just wish Amazon would learn how to probably package. They but one item in a box with no padding or bubble wrap and then wonder why the box get damage. I feel so sorry for the post work that have to deal with Amazon stupid mistake.
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February 2022 by Randy Sanders
I felt I needed to give my carrier, Larry, a shoutout. Besides being friendly he's been so helpful when Ive had questions . We can count on him every day. The office has been helpful as well when Ive had late packages. Thank you guys. You all deserve a raise for the work you do.
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January 2022 by Colt Meyer
Service has been good until December of 2021 January of 2022 in the last month I've had five packages be marked as delivered but be nowhere to be seen. Delivery times have ranged from 1:00 p.m. to 7:00 p.m. and the packages are said to have been left in my mailbox but the packages are too large to go into the mailbox. Personnel need to be reevaluated and fired and they probably need a new manager of this postal location
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October 2021 by Sydney Fletcher
Lazy delivery team. Constantly leaving packages in front of my garage where they can easily be taken. Mind you my front door is 5 steps away and we are the first house on the block and can be seen from the main road. Anyone would be more than willing to grab up packages.
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September 2021 by Lily fkyu
Absolutely horrible post office. Everything you get from them is damaged.The post master should be fired and fined.
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November 2020 by Wesley McLin
drove by my house and did not leave the package i PAID for needs new people.
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October 2020 by Nancy Ruskin
Worst post office in the USA! They are constantly losing mail or stealing it. Who knows?
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June 2019 by flash twosix
Typical government inefficiency. The workers have no incentive to increase productivity. I had to wait in line for 20 mins to just to shipped a box out. The lady at the front desk was just taking her sweet a** time.
