The AT&T Store in Elk City provides a wide range of services and devices, including phones, tablets, smartwatches, and connected devices from popular brands. Customers can choose from various wireless data plans, including flexible prepaid options with no annual contracts or credit checks, and unlimited data plans that come with nationwide AT&T 5G service at no extra cost. The store is known for its helpful and courteous staff, with particular praise for an associate named Catrina, who goes above and beyond to resolve customer issues. She spent significant time on the phone to help with equipment returns and was recognized for her kindness, professionalism, and dedication. Customers have shared positive experiences, including smooth transitions from other providers like T-Mobile, with staff making the process easy and even sharing laughs. The team demonstrates patience and grace, even when dealing with difficult situations. Overall, the store offers excellent customer service, helpful staff, and efficient solutions, making it a reliable place to stay connected with the latest devices and plans.
My experience paying my AT&T bill was very good. I used my local store in Elk City, OK and Tristen was professional and very helpful.
January 2024
We had a great customer service experience. The gentleman helped us switch over two phones, tranfer all our data and we even had a laugh or two while we were being helped. Another associate was helping an annoying, stinky, slightly rude customer and we watched her help him with grace and composure. All around good team... read full comment
January 2024
Very impressed with my transition from T-Mobile to AT&T. I ACTUALLY HAVE SERVICE NOW. REPRESENTATIVE MADE IT SO EASY at the Elk city store.
