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December 2023 by Mary Burns
My family stayed here last weekend. They had to be moved to a different room after check in because of a bad smell in room. They were moved to a different room and they stayed two nights. They did not have hot water to shower in either night and the pool was out of order. Hampton should do better.
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December 2023 by Richard Adams
Start out by stating great staff but ends there. Room was great for the price but it seemed like it wasn't cleaned very well. There were kids sticky finger prints on bed frame and trash behind trash can. Nothing worth going the hassle to move but wouldn't stay again. As a family traveling from washington we have been staying at many different hotels and chains, always looking for the breakfast. This place breakfast was the worst. The "hot" foods were not even warm and seems like the cold stuff was not kept very cold. Wish I would have booked through hilton app to atleast get points from it.
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December 2023 by Lina Miller
I can’t even begin to say how dissatisfied we were… from the pictures we saw on google the place looked fantastic… what we went into it felt like we were staying at a motel 8 and I am sure motel 8 is a little nicer… The door frame as picture was cracked.. our bathroom light went out the second night there… the pool was out of service… the room looked nasty… the walls/fridge were dirty… the bathtub drained super slow… the phones in the room were broken… overall a huge let down for a Hampton…not to mention all we heard ALL night long was people stomping their feet and dragging things around.. the worst 3 night at a “hotel”…the breakfast was mid but the service was fantastic! The lady working the breakfast area was super friendly. The front desk folks weren’t so much….Awesome location as is close to many places to eat and near by town. I felt like we overpaid for the condition/service this place was in… we will never stay here again… and if I were you your better off staying at holiday inn.
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December 2023 by Matthew Hellman
Food was poor staff didn’t keep things stocked, service was fine and pool has been shut down for a long time. Then, when I received a survey asking about the experience I gave them three out of five stars, explaining, they wrote me back telling me I was no longer welcome to stay at the hotel due to the survey results. So bizarre, what is the point of a survey?
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November 2023 by Donovan C.
My company booked me here 6 months ago. It's nothing special a bit run down and ghetto. Staff don't even acknowledge you. Jump ahead 6 months my company tres to book me there again and they give a bull crap statement that they need to fax an authorization to them and that is HILTON policy. So if it's Hilton policy then why was I able to be booked there before? Who uses fax machines anymore. They were extremely rude to our travel agent who by the way books hotels with hundreds of Hiltons just in the United States. I recommend avoiding the dump you are better off at a motel 6. They are not worth the price they charge to stay there. Oh and by the way I worked for Hilton for over a decade so I know they are full of it. DO NOT STAY AT THIS HOTEL!!!
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October 2023 by Chris K.
This is a nice and clean place. Had no problem with parking or loading/unloading our stuff. Didn't try the breakfast as I was out before it was available. Room seemed recently upgraded. I'd have no problem staying there again.
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August 2023 by Brian Jordan
One of the worst in the chain. Don't bring a baby into the breakfast area without shoes, or you'll invite the intervention of the county health inspector (I mean "friendly" front desk attendant). Front desk worker actually asked a fussing baby to go outside. Will never be back.
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August 2023 by Jim Lee
I had to heart this stay on my Hilton app. Rooms are great as normal. Loved the seating area for my morning tea with plenty of shade. There's a great Ribs place almost in the same parking lot and a gas station right across the street. They even had my brand of Bigelow green tea. One of my favorite Hilton properties. ThanksNearby activities: If you stay here, walk across the parking lot to the rib crib. You won't be let down.
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July 2023 by Erick Trujillo
Ive been here a month and never seen anyone working on that poolWhen it rains the floor gets so humed almost wetStaff is good?Not even keyless entryNo laundry
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July 2023 by Joe Roberson
Very clean comfortable room, nice warm breakfast, for a very good discount price.
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July 2023 by Tammy Shamlin Hansen
Clean rooms , wonderful staff. Very accommodating. Nice bbq restaurant across the parking lot.
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July 2023 by Michael Thomas
Rooms are very dated and not that clean. The mini fridge didn't work. Pool is closed and from previous comments it seems like it has been for a long time. Located next to Walmart and restaurants right off the highway and is convenient for travellers for a quick overnight. No highway noise and was fairly quiet.
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July 2023 by Traveler
The rooms are old and tired looking. The mattress was horrible, soft and no back support. The shower head was coming apart and spraying all over. If the rooms were updated and modernized, it would be much better.
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July 2023 by Carol Gee
We just left the hotel and although the gal at the desk was friendly and nice and the gal working the breakfast was very cordial and courteous, I felt the young people working there last night ( 26th) were unfriendly and could care less about the people staying there or who came in. We went out for dinner last night and passed these two kids 4 times and not once did they look up or acknowledge our presence coming or going. Don’t know if they were working (?) or on their phones but they should not be at the front desk . Hilton has a image of friendly and caring service. These 2 need to be retrained.Rooms: Rooms were clean and bed comfortable but it was a little bit “worn” as the sheer curtains on both windows were ripped and room was a little uncared for.
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July 2023 by Mrs. Lambert
If they don't renovate this place soon it's going to be condemned. Out of the 15 people in our group. 3 of the rooms had active leaks the towels are thread bare The pool is shut down things are very old and decrepid. It did seem clean enough but there are some major problems. American flag and the state flag flying outside are tattered, as an American that is disgraceful to me. It does have a convenient location and is close to several things to eat and right beside the Walmart.
