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October 2023 by Lori
I was there for a little while getting my phone and new service but you cannot be the service the plan and the all together customer service I would recommend it to anybody I think it's great
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August 2023 by Holly Willson
Went into cricket today and spoke with the DD Duo today (desirea and Denise) service was amazing and they were super sweet and helpful
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July 2023 by Lynn Wright
I'm usually very pleased everytime I come in. Today I came into the store to see about possibly getting my phone fixed. The young girl asked me what I can do and I told her that I dropped my phone into a bucket of thiosulfate ( liquid fertilizer) and I have trouble hearing the show that I am watching. She opened up my phone and brought up a video and she listened, then told me nothing was wrong and I told her there was. The argument proceeded then before I lost my cool I grabbed my phone and walked out. What happened to taking care of the customer? I Demand satisfaction!!!!!
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July 2023 by Danielle Reese
Teresa was absolutely amazing. First time dealing with getting on a new line/service plan and she was amazing. Easily and quickly walked me through everything.
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March 2023 by Terrilynn L.
I love the experience I have with cricket .the workers inside the store in Enid go above and beyond their job..Angela helped me today with two new phones .set them up and helped me choose the best phones for my money and some awesome accessories ,phone case .awesome design ..I love this place..awesome prices on the plans they offer also..
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February 2023 by Grace R.
that have good customer service and I recommend going to switch
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January 2023 by Robert Kinzer
Staff was friendly and able to assist my needs quickly.
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November 2022 by Angela Buie
Angela, spent a long time explaining my phone to me and was very kind and very sweet!
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August 2022 by Rob Estrada
Been calling all morning to see if they have phones in stock and there is no answer even tho website says it is open.
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August 2022 by Tracy Babione
Had to wait a bit but when helped it didn't take too long after that.Today: Got everything taken care of without any problems.
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June 2022 by Robbi Huey
think I may have her name wrong in my memory but I believe it was Alecia? Either way her name definitely stats with an A. And anyway she took the time to help me with and unlocked phone I purchased that wasn't connecting to my cricket service for some reason and she took the time to patiently research and try things that did actually end up working and i was so thankful! She spent probably an hour helping me and she had great customer service kindly chatting with me and welcoming other customers in while waiting on my phone to also update. The atmosphere was very pleasant and again I'm very thankful she got my phone working!
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April 2022 by kathryn spoonemore
Love the company and the amazing workers who are very polite and helpful tanya Stevenson rocks
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April 2022 by Denecia Reimer
Bought 35.00 ear buds, they were friendly selling them. Went to school all day, looking forward to using them to game, they did not work. The assistant manager was dead serious about not doing a swap. Everyone over the Cricket phone services said take them into the store...oh no, no way, " I'm the assistant manager and we are not refunding them or replacing them. I want all of you to know I had to call the 800 number to find out thier accessories refund policy. They don't have one. The buds were broken and they don't exchange or refund anything. That's a good way to pedal damaged goods. Can you imagine the amount of money they make monthly to sell broken accessories. Im going to report them to the Attorney General. We will see if that is borderline fraud. It is not legal. Well the ceo called me and offered for my money to go on my sons account. All was not lost but it took to much time to write the DA and get an answer over 30. Dollars. Buyer be aware.
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March 2022 by Charles Timmons
Very friendly and very informative. They helped my elderly parents with their phone needs.
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March 2022 by salomon pardo
Just wanted to say thank you Tanya for your work and outstanding customer service .. AWESOME AWESOME .. dont stop what u doing .... Btw Angie awesone awesome .. that smile and patience is u have with people is what makes this place comfortable thank you for what you do.. Awesome Customer Service
