Lowe’s offers a wide selection of home improvement items, from gardening supplies to appliances and paint colors. Customers appreciate the variety available, with many expressing excitement about their purchases, such as power tools for woodworking. The Enid, OK location is noted for having what shoppers need for replacements or upgrades, making it a go-to destination for home projects. However, some reviews highlight issues with customer service. While some staff members are friendly and helpful, others report long wait times on the phone, causing delays in time-sensitive projects. One customer faced a serious problem when they found cockroaches in a newly purchased fridge, prompting concerns about product quality. Overall, Lowe’s is praised for its extensive inventory and friendly staff, but there are areas for improvement, particularly in customer service responsiveness and product cleanliness.