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October 2023 by robert benz
The most polite people I have delt at a dealership. It didn't take a long time, while we wated.
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October 2023 by Bradley Moscou
Find Cale. Simple transaction, no hassle. The people there can get you in and out fast. Got what I wanted and back home
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August 2023 by David Leighton
Cooper Carter was willing to go above and beyond to fix the problem with my truck. He kept me updated as much as he could. Even though they couldn’t replicate the problem I was having, they did everything they thought possible to remedy the problem.
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August 2023 by Cheryl Nelson
Have been a customer for 55 years. Everyone's always treated me well. Ray Dupy best salesman and all the guys in the shop are great.
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August 2023 by Jim Noneya
My vehicle didn’t work out but the dealership took it back and refunded my money. It was as pleasant as a bad situation could be.
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July 2023 by Jackie Finn
The gentelman that helped me knocked it out of the park! He was respectful, not pushy and listened to all my concerns. He made sure I understood in detial what was completed on my auto. He even showed me step by step how to work the computer part of my auto. While i was there he also put me in contact with a sales rep to look at another vehicle. I have told everyone I know looking at purchasing, Northcut is hands down the best!
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July 2023 by Vic Little
I have purchased several vehicles from Northcutts and as always Taylor and Ray go above and beyond expectations. Great experience.
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June 2023 by Kathy Andrews
John and Steven in the service department are awesome. They are always so helpful and answer all my questions. John let me know I need new tires and gave me an estimate for tire replacement. I feel they care about their customers and safety!
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May 2023 by Clayton Kolb
Brought my truck in for a trans flush and service. I provided oil and filters for service. Got in my truck to leave and my brand new air filter is still sitting in my seat. I thought standard operating procedure for a service included changing an air filter that I provided. Tried to charge me $10 to put air filter on after the fact. I politely declined. They rotated my tires which I DID NOT WANT DONE. How are you going to rotate my tires but not put an air filter in while they serviced my truck. 0/10 stars. Will not be back there again.
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May 2023 by Christina Arnold
I saw a vehicle I liked online and contacted Trenton Pryor. Everything was super easy and stress free. He had my vehicle washed and ready for me to check out when I got there. I am very satisfied and highly recommend him! Thank you again!!
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May 2023 by Chris Woods
Very smooth process. Walked in and explained to Ashley what we wanted and drove off with our new car. Absolutely great experience, would recommend anyone interested in a new or used car to talk with Ashley Allen.
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May 2023 by Maureenbrian Thomas
Terrible. Our insurance sent us here after we hit a skunk & the transmission suddenly started acting up. They know NOTHING about transmissions. The guy who looked at it, said the fluid was black, and we needed a new transmission. But they wouldn't do it. Thank God! We took it to Mack's Transmission on Grand. He showed us the transmission fluid. Still red. And when he pulled the pan, confirmed that all it needed was a new filter. I will never go back to Northcutt, nor would I recommend them to anyone. They also kept the van for over a week, to fix minor bumper damage, and then kept putting us off as to when it would be done. Since we live 70 miles away, that put our week on hold while we waited for them to call to say it was done. Even then, they called the insurance company more than an hour before they got around to calling us.
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April 2023 by Dustin Frazier
This dealership has given wonderful service for me. So far I've gone through the service department and John Williams has helped me tremendously with my car. He takes very good care of customers and when we were having issues with a warranty company through a different dealership he was by my side the whole way. He kept me updated as much as he possibly could. And he has helped Northcutt gain a customer for anything I need
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April 2023 by Tristan Lainson
Found a truck they had online for sale, Trenton the salesman emailed me and set an appointment for the next day. Had the truck freshly washed and waiting for me when I showed up. Made the trade in and buying experience extremely easy and comfortable. Very satisfied.
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April 2023 by Terry Studdar
It was good except for the truck I bought was poorly detailed inside and outside,and couldn't even bother put on new rims that the ones on it the clearcoat is coming off. That being said the truck is good...
