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February 2024 by Brandon Bolen
Bought the unlimited works package. And I was stopped yesterday saying I can’t go through the car wash because I had mud in the fender wheel. Mud….isn't that what car washes are for, to get mud and dirt off of your vehicle? Not to mention the car wash does not even get in the fender wheels.The business mission is a total lie, unlimited washes, unlimited happiness, unlimited services….well, unless you have mud in the fender wheel that will not be washed in the first place. Only car wash I have ever heard won’t let you wash your vehicle because it is dirty. Worst service and place I have ever seen.Take your money across the street to the brand new tunnel wash that cares about customer service. This place is a joke!
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February 2024 by Jennifer Rojas
Best car wash service ever. Excellent service quality and price, the employees are friendly and they know what they are doing and they always give the extra mile to see you happy. The easy location and space makes your entry and exit safe when they are well occupied. From washing with high-end products such as ceramics coating, ceramic sealant protective etc, my car looks like freshly painted. I recommend Tommy's Express 100%.
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October 2023 by Jeremy Wallace
The first issue was when I had the monthly plan I had an issue getting the car clean and had gone through about 4 times. I asked to use the hose out side by the vacuums to get the dirt out and was told no and so I cancelled the monthly plan and stayed away for awhile. Well today I decided to give them another chance and it didn’t get all of the bugs off the windshield so they said I could go though again and would slow it down to help it get it better however it was the same speed as the first time and still didn’t get them all off. When I went back to the cashier she said I would have to pay again to go through again even though it didn’t get it clean in the first place. At that point I asked for a refund because the 20 dollar wash that is supposed to get bugs off didn’t. Well she asks for the last 4 of card number and tells me that’s not the card I used and I said yes it is and then she was able to process it but after that said it was a one time thing. So it’s a one time thing to get a refund after their wash doesn’t get the car clean so I wouldn’t get your car washed here. Especially with all of the other car washes popping up now it’s not worth the money or hassle.
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September 2023 by Noah Pluska
Most expensive wash didn't even get the bird poop off the top of my car. Go to the rainforest car wash across the street for better wash
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September 2023 by Eva Bernadette Ishmael
It is fast, easy and does a good job for the most part. Enjoyed the double sided free vacuums.
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August 2023 by Heather Ochab
I am new to the area and I have to say something about the grasshoppers. They are mutants. So big and plentiful. Due to this the front of my car looked like it had been graffiti with grasshopper fluids. The rest of the car had normal dust.I asked the attendant if it would get my car clean of these beasts and he said yes. I paid the $16 and got free vacuum use. It did get most of my car clean but did not work for removing bugs.It is a good car wash if you only drive in town. It did not meet my needs.If I may add constructive criticism; my hometown car wash has 2 attendants that brush wash the grill, windshield and tires before the vehicle moves through the auto wash.I'd like to note they have different pricing with the most expensive wash package at $20.
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July 2023 by Mayra Martinez
I have been rear ended twice not to mention all the scratches I have in my cars
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July 2023 by Diane Rutherford
Always gets a good clean. Love the free vacuums
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June 2023 by Jeremy Hines
Still wish the cleaned the front of my car better, but did a good job getting the mud and salt off
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June 2023 by Bruce Seymour
I'm lazy so I drive through for a wash. Costs twice as much and gets half as clean but it sure is easy.
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May 2023 by Brian Farabee
The wash is good. I am personally having trouble downloading the app
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May 2023 by Becki Wills
I was a little disappointed. For the price we paid. We still had muddy streaks on the back window and hood of the jeep.
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April 2023 by walter Theriot
Very fast place clean your car and truck's good
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April 2023 by Jim Keese
I've noticed since Tommy's opened it doesn't work as efficient as it used to. I remember driving out and only finding a couple of drops of water on my car. Now you have to spend much more time wiping your car dry because the wash doesn't blow it dry as well as it used to. It's still the best wash in town!
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April 2023 by Kimberly Semrad
It was a free wash day. Even received a small packet of cleaning items. Very nice employees. Will go back!
