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March 2024 by Chelsie Wilburn
Our room had an odor and stains on the carpet. The ice maker didn’t work and the pool was closed, even though it’s advertised on the website as being open. When looking for a receptionist to address issues, the front desk was empty. They ran out of breakfast items before we went down and they didn’t refill them. The cleaning staff attempted to come in our room twice before we checked out.
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March 2024 by Passion Thomas
The rooms were clean, the breakfast was hot, staff were friendly. We were upset that the indoor pool wasn't clean or opened. We chose BW because of the indoor pool. Honestly I would have stayed somewhere else had I known that. Please make a note of this on the websit.
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March 2024 by Nolan Hardin
Hard bed, hear everything outside of your room, only has cable, and the world's thinnest blankets
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December 2023 by kristie monroe
The interior is outdated but who cares. Clean room. Excellent service. Free breakfast. Great location right off the highway. Fair prices. Great pizza delivery from Chaneys. What more do you need for a travel stop over.
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December 2023 by Ibbqd yourdog
The room stunk so bad i had to keep the window open and there was at least 1 dying roach. On the way out the girl at the desk told me they were going to close the room and fix it before renting it out again. I get an email telling me they hope I give them a chance to make it right.....make it right by Giving me a refund...this was by far the worst hotel experience I've ever had.Rooms: My room stunk but I couldn't switch because it was the only room with a jacuzzi. Kept window open and froze but it helped the smell....might not patronize BW anymore but we'll see how they handle thisNoteworthy details: I hope you don't mind dying roaches....also for some reason the coffee maker was in the bathroom
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November 2023 by Gwendolyn Griffin
From the time we walked in greeted by the most helpful staff. She worked the evening or night shift. Helped with my points and h I w to update my profile. Room was great, breakfast-helpful staff. I needed a blanket, no problem.
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November 2023 by Bill Butler
Neighbors were very loud at 2:00 a.m. There were 3 very large stains on the carpet. We ran out of hot water in the shower. Breakfast was plentiful but had no flavor.
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November 2023 by Rachael Stokes
The lady who checked us in was nice but the microwave in the room we had didn’t work and my mother, sister, son, and myself woke up to bites on our arms and legs. So you know what that means…..bed bugs!!!! And my sister was in another room than me, my mother, and son. If anyone stayed there over the Thanksgiving holiday please take all precautions to make sure you didn’t bring any of those bugs back with you ?Rooms: All rooms need to be thoroughly inspected.
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October 2023 by Tim Henderson
We enjoyed our stay here. The room was clean and comfortable. It was larger than I expected. The staff was very helpful and kind. We felt welcome. The breakfast had hot food options and overall the selection was good.The property is showing some wear but it’s a good place to stay for a few nights. Pool looked nice but we did not use it.Walkability: Not very walkable.
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October 2023 by Garland copeland
It's a little dated but not bad. The breakfast was spot on with what you would expect from a hotel but definitely not
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July 2023 by Chantal McKinzie
Ordered a room online, they ended up giving it away. The lady at the front was just like whatever. Don't waste your time, get an Air
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June 2023 by pishphd33
Room is decent for the price but the absolute horrid person at the front desk needs to go. She was rude unhelpful and just overall a terrible person. She was rude to my wife upon check in due to us arriving a little early room was available but it was like we ran over her dog! I walked into the dinning area just to see what machines the have and she made such a huge deal like I was stealing government secrets! She definitely needs a course in the hospitality world because she truly has zero experience! Terrible terrible person
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June 2023 by Madison Armstrong
This place was perfect!!!!! The staff was friendly and so accommodating, the breakfast was great, the peace and quiet of the location & right next to a 24 hour loves truck stop with a pizza place & subway. So happy with our stay!!!!
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May 2023 by D R
Clean, quiet, nice staff. The town the hotel is located at is a cool and unique place to check out as well. Would recommend if you need a safe and quiet hotel to stay in.Extremely clean.Rooms: Cleanliness
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May 2023 by Beth Madigan
I came in on a motorcycle, and was allowed to park under the portico to keep the bike out of rain and weather which was expected. The room was wonderfully clean and comfortable. There was a Love's Truck Stop a quarter of a mile back on the road and I was able to walk up there safely get a stretch of my legs and some dinner. I also use the laundry facilities to clean up motorcycle clothes. Was wonderful to have clean clothes in the morning. Would definitely recommend this to other travelers and to motorcyclistsWalkability: Hotel was on a quiet street, and I could walk to the truck stop and get supplies and some supper.
