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June 2025 by Traeye 1
Absolute most stupidest UPS I’ve ever been to. Now you have to have a mailbox number to receive mail. Who even came up with that? I’ll have my stuff shipped off elsewhere.
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May 2025 by Brandon Sonnenburg
Very unprofessional, had headphones in the whole time not very friendly. Strolling up with one minute to open store then had to wait until she was ready instead of having the door open on time. Was fast service once she was open and ready maybe just having a bad morning.
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February 2025 by Elijah Hanson
Ashley is awesome she works hard knows me by name overall amazing customer service
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December 2024 by Mick Smith
December 23rd...this store opened 2 hours late and closed 4 hours early. They missed the morning package delivery because nobody was there at 10:15am. I spent an hour arranging for the package to be delivered again by 4pm. When the package was delivered at 3:15pm...I sent my son to pick it up...at 3:28pm... they were closed. How lazy do you have to be to close a shipping/packing/printing store, or show up late then leave early, during the busiest shipping days of the year. It's shameful...not worthy of a lease on a U.S. Military base. My soldier will have nothing to open on Christmas. Thanks UPS store #2602
1718 Macomb Rd Ste 300 Fort Sill, OK 73503. I'll be sure to lodge a complaint with the base and UPS corporate.
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November 2024 by Alexander Nesbitt
I've used UPS every time and only had one issue of my package being delivered to the wrong address but they made up for it by giving me a new package of the shocks I ordered.
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May 2024 by Zachary Cole
Great service, all the staff have been very helpful and patient with me when I have multiple packages to ship at once.
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April 2024 by Eric Nesmith
Great delivery service and friendly staff.
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March 2024 by Blake “Billy Ocean” Hill
I have come to appreciate the service and reliability over the years while I was active duty. To the point I am a loyal customer even post military.
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January 2024 by Dawson Lynd
Went several times during posted open hours to not find any staff available as well as the door locked. One of the times I went and it was open the envelopes set out to use where not supposed to be used by customers and was spoken to as if that was my fault. Overall displeased with a service offered on Fort Sill.
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August 2023 by Shoonu Lacey
ASHLEY was the nicest most helpful person. Very grateful for her!!! Also she works in 79 degrees carrying heavy boxes and yet she is extremely friendly and polite. She goes out of her way to help others. She deserves some recognition from UPS. You don't fine customer service like that anymore. Thank you Ashley!Susan
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January 2023 by Jeff B.
Terrible customer service. Mail handling below average. Hope to see better care in the future.
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January 2023 by F bell
Awesome staff, they are so friendly and helpful...I don't go anywhere else
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December 2022 by Adam
Absolutely incredible service from the young lady up front. Her attitude was superb and she was incredibly helpful. She assisted me with my package and had a contagious smile the whole time.
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August 2022 by Andyzzz
I have been waiting 10 days over the date that my package was delivered and still they don't have anything for me... What is actually going on??
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April 2022 by Wares Dustin
Fast and painless. The lady that helped me was so friendly and helpful.
