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February 2024 by Denise Whitson
If you have not recently been to the Grove Oklahoma store, please visit it again. It is amazing. Great new management and very good customer service.
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February 2024 by Teresa Gault
Heather was extremely helpful! She is very knowledgeable and courteous too! Appreciated her help!
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February 2024 by Binky Sillyman
Fast & friendly service. John at this store is an amazing guy. He worked magic with my phone plan; he got us all new phones & watch for the same monthly price I was already paying.
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February 2024 by Cathey Mackey
Absolutely amazing and so kind
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February 2024 by Dolores Bell
Heather is a life saver! Thank you
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January 2024 by Frank Janiga
Great experience with this store wonderful employees
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January 2024 by Patricia Janiga
Great store and experience
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January 2024 by Sherrie Thompson
Heather is awesome! So nice and very good! She downloaded all my stuff for me! #1 TOP NOTCH!! Will differently also request her to help me!,,
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January 2024 by bruce vanguard
Bought an iPhone 14 pro max on Christmas Eve. Got home, turned it on and the phone doesn't turn on. Came back today 12/26 and I get told to go to Best Buy in Joplin. I go to the Best Buy in Joplin and they tell me they can't even access the phone. Called ATT again and they tell me I have to pay off the phone or get insurance on it and pay the deductible or have Apple deal with it which is what they had me do by going to Best Buy. Who in their right mind would pay for a defective phone? I apologize for using profanity but at this point who wouldn't? Unless they're willing to pay off the phone they're not getting a dime out of me.
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January 2024 by Kerry Steuart
You only have one chance to make a first impression and Heather at AT&T in Grove absolutely made an extremely positive impression two days in a row. I arrived promptly when the store opens and was greeted with courtesy, kindness and professionalism. The store does get extremely busy and due to being located in rural Oklahoma the staffing is low, so please be patient and understanding of the challenges the staff encounters. My initial visit was to transfer from a business account to a Veteran plan. One phone was on an AT&T plan, but the other two were on two different providers. Porting numbers is not always easy and takes longer than expected. As more guest arrived, Heather was extremely kind and professional to all guests. I want to thank her personally for taking such great care of me and everyone in the store. I also want to thank the other guests for their patience and kindness. Thank you AT&T in Grove for providing excellent customer service! It is much appreciated especially in a time when numerous businesses lack emotional intelligence. Heathy always treated me respectful and was empathetic to every guest in the store. She is definitely an asset to your organization.
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January 2024 by Alice Jakeway
Always a great experience at this store
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January 2024 by Shirley Nickell
best store ever!!!
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January 2024 by Tamera Dysart
Heather was very helpful, taking the time to answer all my questions so I could understand everything
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January 2024 by Vernon Stout
Wonderful store. Best of all of them if you ask me
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January 2024 by Edith Cummings
Heather was so nice and amazing! I thought I lost all my stuff on my phone but she was able to get them all back! Thank you Heather!
