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October 2023 by Tosha Johnson
I went in financially, not much to work with, but they made it possible for me to drive away with a nice car. It has great gas mileage and, in my budget, is able to travel to see family without wo???plus Josh and Jake was nice and helped explain anything that I didn't understand since first time buying from dealership.
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October 2023 by Mary Chewey
The salesman and the managers went above and beyond to help me get into the car I wanted! Even staying after hours to get it done! I appreciate Tiffany, Josh and Jacob for their help and assistance!
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October 2023 by Jason McBroom
I can't say enough about the service here in grove car mart.. willing to go above and beyond to accommodate and make sure I was happy.. the people here are very good people and I appreciate them so much ❤️ ?
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September 2023 by melanie Landa
They helped me get on the road ! Everyone was very friendly and helpful. Thank you Car-Mart of Grove for going above and beyond to getting me back on the road! Jacob,Tiffany, and Ast Manager that I am so sorry I can't remember name right now. They all did an excellent job!!
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September 2023 by Colton Denzil
Good place to buy a car. The interest is crazy but that's across the board. I found a problem within my allowance and they fixed it free of charge.
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September 2023 by Latishia Buck
Jake is an awesome salesman who made us feel special from the start!!! Tiffany is one of the most amazing people I've ever met & catch this she's the manager of this location!!! As long as Tiffany is the manager here this is our new Car-Mart location!!!! Thanks for a wonderful purchasing experience folks you're the best!!!! AAAAA+++++
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September 2023 by Lisa Brockman
Just purchased a new car and the customer service was phenomenal and highly recommend carmart of grove. They are there for the customer and they never gave up on finding me a car in my price range that I could afford. Thank you carmart of grove. Such wonderful employees!!
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September 2023 by Tyler
This whole company are nothing but scam artists I would recommend running the other way before buying a vehicle Here, they like taking vehicles back and refusing to cover warranty repairs but rather take the vehicle to try and force you to pay shop bill
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August 2023 by Claire bumle
Almost got me killed with their cheap parts!!This place puts cheap dangerous parts on their vehicles.The 2015 Chevrolet Cruze that we got on the 7 day Satisfaction guarantee is dangerously defective.It has a cheap aftermarket catalytic converter which causes the car to intermittently through the P0420 code and the gas pedal will lag and then over respond catapulting you forward. Both of these symptoms are dangerous to occupants and could result in a crash causing injury or death.Chevrolet dealer advised they used an aftermarket catalytic converter which does NOT have the correct core material that creates the fuel to air ratio so aftermarket is always dangerous on a Cruze. Chevrolet mechanic also advised that since the Cruze has an aftermarket catalytic converter that it's not worth any money towards the core (because the part has NO core) and therefore a cost of $400 would be added to the cost of the OEM Catalytic ($1587). That is $2000 in just parts.Car-mart has offered to put another Catalytic converter on the car free of charge but refuses to guarantee OEM which just leaves them knowingly endangering my family yet again!!
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August 2023 by Dorthy Taylor
I was excited about getting into a 2015 Colorado for $500 down until I realized the cost of tax, tile, and registration were too much for me. Then on day 3 the transmission started slipping so I definitely wanted to use my 7 day Satisfaction trade in.Everything on the lot was not much more affordable than the 2015 Colorado so after some heated discussion they agreed to transfer a 2015 Cruze from Siloam Springs lot.To my regret we received another broken car. After About 30 minutes of driving the check engine light came on and the car started cutting out. Turns out when they were "detailing" it they were actually resetting a p0420 code that indicated the car needed a $1000 repair for a new catalytic converter.Cars have a computer that tell a history. So take my advice and do not purchase from the Grove location. I got 2 bad cars and I am now stuck with the 2nd one.I was really hoping for a better experience and would really appreciate a car that's not broken since car-mart charges $6k over blue book for their vehicles.Buyer be aware.
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August 2023 by Richard Taylor
Almost got my mom, sister, and 2 month old daughter into a car accident.This place puts cheap dangerous parts on their vehicles.The 2015 Chevrolet Cruze that we got on the 7 day Satisfaction guarantee is dangerously defective.It has a cheap aftermarket catalytic converter which causes the car to intermittently through the P0420 code and the gas pedal will lag and then over respond catapulting you forward. Both of these symptoms are dangerous to occupants and could result in a crash causing injury or death.Chevrolet dealer advised they used an aftermarket catalytic converter which does NOT have the correct core material that creates the fuel to air ratio so aftermarket is always dangerous on a Cruze. Chevrolet mechanic also advised that since the Cruze has an aftermarket catalytic converter that it's not worth any money towards the core (because the part has NO core) and therefore a cost of $400 would be added to the cost of the OEM Catalytic ($1587). That is $2000 in just parts.Car-mart has offered to put another Catalytic converter on the car free of charge but refuses to guarantee OEM which just leaves them knowingly endangering my family yet again!!
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August 2023 by Binky Sillyman
2015 Colorado lasted 3 days before the transmission started slipping.Traded for a 2015 Cruze that lasted 30 minutes before the check engine light came on indicating it needed a $2000 repair.Now it's broke down at Wal-Mart and won't start at all.
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August 2023 by Twila Vaughn
After going thru a terrible experience with Car-Mart some years ago, I never thought I would be going back. I did.Jacob made my experience one of the best. He was very kind and patient with me while I tried to make a decision as to what I wanted and how I wanted to do it. I am driving a car that I couldn't believe I landed. Newer model, low miles and great gas mileage. Very clean. Super cute too! I would recommend going here for your car needs. And, be sure to ask for Jacob! He's a good one.
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June 2023 by Mark Capansky
Bought four vehicle's from them and got treated very well each time staff there awesome
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June 2023 by Polybius
Worked with me to help get the car I wanted for the price I wanted. Friendly and helpful employees, fast service.
