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April 2025 by Denise Wooten
Had a wonderful experience with Gabby and Tyler at Grove Ok. #1 store.
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January 2025 by Strapped Spoon
Best Experience I’ve had in a phone store in years. The guy in there is great
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December 2024 by Aaron Maxville
If I could give zero stars I would. This is by far the worst phone company I have ever used. My bill gets paid automatically on the second of every month. It was paid Dec 2nd. We upgraded a line and never received the phones so it was reported as fraud through out bank, and we still have not received that refund. Today is the 24th of December and my line are shut off. They said they are shut off because of the refund on the phone purchase, which has absolutely nothing to due with the bill. They will not restore my account until we pay an extra $126. They have stole $220 from us and will be reported to the BBB and a lawyer will be contacted. I would advise nobody to waste your money with this company.
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August 2024 by Jessica Jones
The store isn’t open when it’s supposed to be and there is no note on the door or anything I was going over there to pay my bill because I’d rather pay in person due to only having cash and I feel like all the good reviews I see are fake cause I am not satisfied at all and who ever runs the grove store needs talked to or something
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January 2024 by Tosha Johnson
The gentleman who was working today was working. Was taking care of 3 customers at once and did an amazing job.
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August 2023 by Manda Dill
This is the worst store I have ever been to. The lady rep walked out as soon as I went in the store to take a picture of her car and then offered no help on purchasing
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August 2023 by shawn jones
Friendly people
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August 2023 by Barry A.Weiser
The lady wasn't very helpful
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August 2023 by James Kamai
Very helpful and knowledgeable.
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December 2022 by Kelton
Hands Down The Best Customer Service I've ever seen at a cricket store, They always go above and beyond.
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November 2022 by Cassandra Lenard
Store has made a turn around. The new girls treat you like family.
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September 2022 by Bruce Perdue
Here in Grove ok. The lady's are very helpful,they will bund over back wards to get what you need done.
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August 2022 by Amanda Handle
Need works that will explain and help more with questions and setup. Upgraded my plan to include hot spot. Where the heck is do I find the password for it. They expect you just to know and get upset if you ask them questions. About to switch back to another carrier that will help and can answer questions! Hate when staff are bothered by customers!
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August 2022 by Anna Mae
Best place I've ever worked, and the cell service is amazing. Wish it wasn't so expensive to upgrade though...
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August 2022 by jENNIFER SMITH
Very friendly customer service